Editorial and Communications Officer

International Rescue Committee; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A humanitarian organization in Italy is seeking an Editorial and Communication Officer to develop multimedia content for digital platforms, support media relations, and implement strategic communications initiatives. The ideal candidate has a degree in Journalism or Communications and at least 2 years of relevant experience in the NGO sector, showcasing strong communication skills.

Competenze

• Minimum of 2 years of experience in communications, preferably in the NGO sector.
• Strong communication skills, both written and verbal.

Mansioni

• Develop engaging multimedia content for digital platforms.
• Analyze social media engagement and audience behavior.
• Assist in disseminating program information to communities.
• Identify media opportunities and contribute to press releases.

Conoscenze

Written communication

Verbal communication

Social media management

Content creation

Formazione

Degree in Journalism or Communications

Strumenti

Google Analytics

Facebook Analytics

Zendesk Explore

Descrizione del lavoro

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), operating in more than 40 countries and 29 U.S. cities, helping people to survive, reclaim control of their future, and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity, and hope to millions. If you're a solutions-driven, passionate change-maker, join us in positively impacting the lives of millions worldwide for a better future.

The IRC in Italy provides essential safety, empowerment, education, livelihood, and health services to migrants, refugees, and asylum seekers. Our programs operate across Italy, including in Trieste, Milan, Rome, Turin, and various locations in Sicily and Calabria, with a strong focus on supporting the most vulnerable populations, such as women and children.

Job Overview

The Editorial and Communication Officer will support the communication activities of the IRC Italy country program under the guidance of the Associate Director for Global Public Affairs & Communications. They will also be a key member of the Refugee.Info project team—an innovative initiative that leverages social media to communicate with refugees and asylum seekers, respond to their questions, and provide timely information. The Officer will be responsible for monitoring relevant information, producing and updating multimedia content, and managing the Refugee.Info Facebook page and website.

Major Responsibilities

• Refugee.Info Italy - Content Creation
• Develop engaging multimedia content for Refugee.Info digital platforms.
• Collaborate with the Refugee.Info Project Manager and Moderation Lead to identify information needs and implement an editorial calendar and ad campaigns.
• Research training opportunities, courses, and initiatives relevant to migrants and refugees for publication on Refugee.Info social media.
• Manage and maintain the Refugee.Info website and social media under the supervision of the Project Manager.
• Build target audiences for ad campaigns and maintain a strong online presence.
• Liaise with the IT team to ensure smooth platform operations.
• Participate in Refugee.Info team meetings.

• Social Media and Web Analytics
• Support the development of mechanisms to track and monitor key performance indicators (KPIs).
• Analyze social media growth, engagement, and audience behavior using analytical tools and share insights with editorial teams.
• Monitor web and social media KPIs, flag issues, and recommend improvements to the digital and marketing strategy.
• Use tools such as Google Analytics, Zendesk Explore, and Facebook Analytics to generate insights.

• General Communications Support
• Client-Facing Communication
• Assist program teams in disseminating information about program activities to communities (both online and offline).
• Media Relations (National and International)
• Identify and pitch timely media opportunities to the Global Crisis & Response Communications (GCRC) team.
• Contribute to the development of press releases, quotes, and statements.
• Provide translation support for global media products.
• Host journalists visiting IRC programs in Italy.
• Contribute to quarterly media monitoring and reporting.

• Content and Digital Campaigns
• Identify compelling client and program stories for global campaigns and pitch evergreen content ideas to GCRC.
• Support the development of content for global IRC campaigns.

• Strategic Communications
• Develop and implement a communications strategy to raise the profile of IRC’s programs and partnerships in Italy and in target media markets.
• Collaborate with the country team and grants colleagues to fulfill donor visibility requirements.
• Partner with the Country Director, Head of Programs, and regional communications team to develop tools, products, campaigns, and initiatives.

Job Requirements

• Education
• Degree in Journalism, Communications, Development Communication, Social Sciences, or a related field.
• Work Experience
• Minimum of 2 years of experience in communications and media, preferably in the NGO sector.
• Demonstrated Skills & Competencies
• Strong written and verbal communication skills.