Retail Operations Specialist

JR Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player in the Beauty & Cosmetics sector is seeking a Retail Operations Specialist to enhance operational efficiency and communication between HQ and retail stores. This role involves stimulating commercial growth, analyzing operational needs, and supporting new store openings. The ideal candidate will possess a degree and have 2 to 4 years of relevant experience in luxury retail. With a proactive attitude and strong interpersonal skills, you will play a crucial role in ensuring smooth operations and delivering excellent service. If you're passionate about the luxury sector and eager to make an impact, this opportunity is for you.

Competenze

• 2 to 4 years of experience in luxury retail, preferably in beauty or fashion.
• Strong organizational and time management skills.

Mansioni

• Ensure effective communication and coordination of operational activities.
• Contribute to establishing effective processes and follow store procedures.

Conoscenze

Organizational Skills

Communication Skills

Interpersonal Skills

Time Management

Analytical Skills

Formazione

Degree in relevant field

Strumenti

MS Office

Descrizione del lavoro

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The Fashion&Luxury division of Randstad Professional

Specialized in recruiting Middle, Senior, and Top Management profiles, it is looking for a Retail Operations Specialist for leading companies in the Beauty & Cosmetics sector.

The Retail Operations team acts as the first point of contact between HQ and stores, ensuring effective communication and coordination of operational activities.

1. Guarantee effective communications for coordination and management of operational activities.
2. Stimulate commercial growth and ensure optimal service by coordinating and executing the exchange of relevant operational information, especially during key business moments of the year.
3. Contribute to establishing effective processes and follow store procedures to ensure smooth operations.
4. Collect, interpret, and analyze information regarding needs, bottlenecks, and developments in processes, tools, and systems.
5. Provide insights through periodic and ad hoc reports and analyses (FOH and BIH KPIs) within the area of expertise/region.
6. Gather information from multiple departments via various communication channels between HQ and retail stores.
7. Contribute to or develop business cases and create new concepts for processes, tools, or systems, ensuring their implementation in collaboration with Area Managers.
8. Evaluate and benchmark current processes, tools, and systems, and initiate improvements, standardization, and automation.
9. Execute activities independently within a defined scope, supported by managers or senior colleagues.
10. Provide expert advice to internal stakeholders, such as Area Managers and Store Managers, in your area of expertise.
11. Support, manage, and coordinate new store openings as part of the company's expansion plan, in partnership with Area Managers.

Your Talent

• Degree holder with 2 to 4 years of relevant experience in luxury retail, preferably in beauty, jewelry, fashion, or accessories.
• Positive, proactive attitude with strong organizational and time management skills.
• Result-oriented in task handling.
• Strong interpersonal skills, a team player, and service-oriented.
• Excellent communication skills in Italian and English.
• Proficient in MS Office and computer skills.