eCommerce Key Account 5088

Wella Professionals; Milano; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading beauty company seeks a dynamic Key Account Manager Ecommerce to manage key online accounts. This role involves developing relationships, implementing ecommerce strategies, and collaborating with teams to drive sales. The ideal candidate will have extensive experience in ecommerce and the beauty industry.

Servizi

Dynamic and stimulating work environment

Professional growth opportunities

Competitive compensation package

Company benefits (e.g., health insurance, meal vouchers)

Competenze

• Proven experience of 5-7 years as a Key Account Manager in ecommerce.
• Strong knowledge of Italian and international ecommerce landscape.
• Excellent knowledge of Italian and English, both written and spoken.

Mansioni

• Manage and develop relationships with key ecommerce clients.
• Identify growth opportunities and implement strategies to increase online sales.
• Collaborate with internal teams to ensure customer satisfaction.

Conoscenze

Communication

Negotiation

Analytic skills

Formazione

Degree in economics, marketing, or a related field

Strumenti

CRM software

Web analytics tools (e.g., Google Analytics)

Descrizione del lavoro

Together WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world's leading beauty companies, comprising a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin, and ghd. With 6,000 employees globally and a presence in over 100 countries, Wella Company and its brands empower consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company inspires beauty professionals, engages communities, and delivers sustainable growth to its stakeholders.

For additional information about Wella Company, please visit our website.

THE ROLE

We are seeking a dynamic and results-oriented Key Account Manager Ecommerce to manage and grow our key accounts on the online channel. The ideal candidate will develop strong, lasting relationships with clients, deeply understand their business goals, and create and implement effective ecommerce strategies to achieve those goals. This position requires a strong understanding of the ecommerce landscape, excellent communication and negotiation skills, and proven experience in managing complex accounts.

KEY RESPONSIBILITIES

• Manage and develop relationships with key ecommerce clients.
• Identify growth opportunities and implement strategies to increase online sales.
• Monitor client performance and provide detailed analysis and reports.
• Collaborate with internal teams (marketing, sales, logistics, product) to create an efficient e-trade plan to ensure customer satisfaction and the achievement of sales goals.
• Negotiate contracts and commercial agreements with clients.
• Plan and execute an optimized Amazon Advertising Plan.
• Use ecommerce analytics tools to monitor performance (KPIs such as conversion rate, AOV, traffic, etc.).
• Prepare detailed reports and presentations for clients and internal management.
• Stay updated on market trends and ecommerce best practices.

Requirements

• Degree in economics, marketing, or a related field.
• Proven experience of at least 5-7 years as a Key Account Manager or similar role in the ecommerce sector.
• Experience in the Beauty Industry.
• Strong knowledge of the Italian and international ecommerce landscape, online sales platforms, digital marketing strategies, and market dynamics.
• Results-oriented with the ability to work independently.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain effective professional relationships at all levels.
• Analytical mindset and ability to interpret ecommerce data and metrics.
• Familiarity with web analytics tools (e.g., Google Analytics).
• Excellent knowledge of Italian and English (both written and spoken).
• Proficiency in using CRM software and other account management tools.
• Proactivity, autonomy, and problem-solving skills.
• Ability to work in a team and collaborate effectively with various company functions.

What We Offer

• Dynamic and stimulating work environment.
• Professional growth opportunities.
• Competitive compensation package.
• Company benefits (e.g., health insurance, meal vouchers, flexible hours, etc.).

EEO OPPORTUNITIES

We offer equal employment opportunities to qualified individuals regardless of race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed during the application or interview process, or to perform essential job functions, please contact us. We believe that cultivating a diverse workplace strengthens our company. The combination of unique skills, abilities, experiences, and backgrounds creates an environment that produces extraordinary results. EOE Minorities / Females / Protected Veterans / Disabled.

English: Please click on this link to review the Notification of Equal Opportunity Rights poster.

Key Skills

Guest Services, Front Office, Gym, Document Control, Airlines

Employment Type: Full Time

Experience: 5-7 years

Vacancy: 1