Host/Hostess Needed

TN Italy; Napoli; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

Join a leading luxury hospitality team in Naples as a guest service associate. You will be responsible for greeting guests, ensuring a pleasant dining experience, and maintaining high standards of service and cleanliness. This role requires a warm demeanor and the ability to work well under pressure while adhering to company policies. Ideal for those looking to start their career in hospitality.

Competenze

• No prior work or supervisory experience required.
• No certifications needed.

Mansioni

• Greet guests and seat them appropriately.
• Maintain cleanliness of work areas and monitor dining rooms.
• Follow safety and security policies.

Formazione

High school diploma or G.E.D.

Descrizione del lavoro

Position Summary

Greet guests, determine the number in their party, and seat them by finding a clean, available table. Assist guests by guiding them through the dining areas, arranging tables, chairs, and settings, and organizing seating for groups with special needs. Ensure place settings are appropriate, with napkins, silverware, and other standard items. Check menus for currency, cleanliness, and presentation. Maintain cleanliness of work areas and monitor dining rooms for seating, service quality, safety, and guest well-being.

Follow all company, safety, and security policies; report accidents and unsafe conditions; complete safety training. Maintain a professional appearance, confidentiality, and protect company assets. Welcome guests warmly, communicate clearly, answer phones courteously, and foster positive relationships with team members. Adhere to quality standards. Be able to stand, sit, walk for extended periods, and lift objects up to 10 pounds. Perform other duties as assigned.

Preferred Qualifications

• High school diploma or G.E.D.
• No prior work or supervisory experience required.
• No certifications needed.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We uphold non-discrimination policies and foster a people-first culture.

At The Ritz-Carlton, we aim to deliver exceptional luxury experiences, guided by our Gold Standards, Employee Promise, Credo, and Service Values. Joining our team means being part of a global leader in luxury hospitality, where you can develop professionally and personally.

Note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, visit our Blog.

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