ServiceNow Pre-Sales Consultant

Job Description

We are seeking a motivated and enthusiastic Junior ServiceNow Pre-Sales Consultant to join our dynamic team. In this role, you will play a key part in supporting the sales process by demonstrating the value of the ServiceNow platform, understanding customer needs, and collaborating with cross-functional teams to deliver tailored solutions.

Responsibilities

1. Assist in the preparation and delivery of compelling ServiceNow product demonstrations to prospective customers.
2. Support the sales team in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs).
3. Collaborate with the sales and technical teams to gather and understand customer requirements.
4. Customize demo environments to align with customer use cases and business processes.
5. Stay updated on the latest ServiceNow features, solutions, and industry trends to effectively address customer needs.
6. Participate in workshops and discovery sessions to analyze customer pain points and objectives.
7. Maintain and update pre-sales documentation, templates, and tools.
8. Provide post-demo follow-up and technical support for potential customers as needed.

Required Skills and Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent work experience).
2. Basic knowledge of ITSM, PPM or IRM concepts.
3. Familiarity with the ServiceNow platform is a plus, but training will be provided.
4. Strong communication and presentation skills, both written and verbal.
5. Analytical mindset with problem-solving capabilities.
6. Eagerness to learn and grow in a fast-paced technology environment.
7. Team-oriented with strong interpersonal skills.

Preferred Qualifications:

1. Certifications in ServiceNow, ITIL, or similar frameworks.
2. Experience in customer-facing roles, such as sales, consulting, or customer support.
3. Basic understanding of SaaS and cloud-based solutions.

What we offer?

• Comprehensive training and mentoring in ServiceNow and pre-sales practices.
• Career development: opportunity to grow within the team.
• Special referral bonuses for recommending your friends.
• Friendly team who is eager to meet you.

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace.

If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.