Air Freight Specialist

DP World; Bologna; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic Freight Forwarding Operations Manager to oversee regional initiatives and drive operational excellence. In this role, you will manage file creation, ensure compliance, and provide exceptional service to clients while collaborating with internal teams and external partners. Your strong analytical and communication skills will be essential in navigating a fast-paced environment, ensuring that operations run smoothly and efficiently. If you are passionate about logistics and thrive in a dynamic setting, this opportunity is perfect for you.

Competenze

• 2+ years of experience in freight forwarding and logistics.
• Strong analytical and communication skills required.

Mansioni

• Manage file creation and services for freight forwarding.
• Liaise with clients and airlines for optimal service.

Conoscenze

Freight Forwarding Experience

Analytical Skills

Communication Skills

Execution Driving Skills

Agile Skills

Strumenti

MS Office

Descrizione del lavoro

This role is responsible for planning, organizing, directing and controlling the initiatives of the Regional Freight Forwarding Operations, while driving key initiatives and operational excellence. He or She will be responsible for overseeing the Leadership and development of Managers and Directors within the Countries of his/her Region. In addition he/she will ensure delivery of significant P&L contributions within the Region by controlling costs and improving service levels. This position requires strong analytical and communication skills and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding environment.

How you will contribute

• Manage file creation and all services associated with freight forwarding and logistics.
• Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
• Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
• Assist clients in their day by day requests related to export/import documentation in order to ensure proper execution to the transportation files.
• Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed.
• Liaise with Airlines lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
• Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance.
• Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file.
• Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.

What you will bring

• Experience in Freight Forwarding Background > 2 years.
• Experience in the Freight Forwarding Industry.
• Execution Driving Skills – Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analyzing, planning and follow-up.
• Agile Skills - Ability to prioritize multiple tasks to meet various deadlines.
• Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint).
• Analytical Skills - Strong analytical skills including ability to analyze numbers and attention to detail.
• Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors.
• Languages - You speak and write fluent English and Italian – additional languages are a bonus, but not a must.