Benefits Administrator

JR Italy; Bolzano; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in HR services is seeking a Benefits Administrator to manage benefits for employees across the EMEA region. The role involves collaborating with clients, resolving issues, and ensuring optimal process support. Candidates should have strong analytical skills, experience in benefits administration, and excellent English proficiency.

Competenze

• At least 3 years of experience in Benefits Administration/HR Administration/Payroll.
• C1 level English proficiency required.
• Experience in implementing benefits for France, UK, Belgium, or Romania is an asset.

Mansioni

• Responsible for benefits administration for employees in the EMEA region.
• Collaborates with clients to resolve requests related to projects or employee issues.
• Works on reports using data extraction tools to meet client plan rules.

Conoscenze

Analytical skills

Problem-solving skills

English Language

MS Office

MS Excel

Strumenti

Benify/Benifex system

SHARP (SAP HR)

Descrizione del lavoro

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Work Type: Remote from Italy (Full time)

Contract: 3 months

Job Responsibilities:

• Be responsible for the benefits administration for client’s employees located in EMEA region, create, define and maintain process documentation
• Resolves cases and enter benefits data in the system for our client’s employees
• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
• Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
• Contributes to projects utilizing standard project management disciplines
• Works daily with other colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
• Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Works with Excel Calculation sheets
• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
• Provides creative solutions to continuously improve and optimize client delivery
• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
• Takes an active part in Process Transition from client to office, as required

Requirements

• English Language – C1 Level is required (CEFR scale or equivalent)
• At least 3 year of experience in Benefits Administration/HR Administration/Payroll area
• Extensive analytical and problem-solving skills
• Experience in implementations and process documentation creation
• High level exposure in fast paced environment
• Experience in MS Office is a must
• Very good knowledge of MS Excel
• Working experience in Benify/Benifex system or SHARP (SAP HR) would be an asset
• Experience in implementing benefits for France, UK, Belgium or Romania is an asset