Marketplace & Supplier Operations Lead

JR Italy; Genova; Remoto; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading provider of tours and experiences is seeking a Marketplace & Supplier Operations Lead. The role involves managing supplier relationships, negotiating terms, and optimizing marketplace performance. Ideal candidates have extensive experience in tourism and data analysis, with strong negotiation skills. This position offers the opportunity to work fully remote and collaborate with cross-functional teams to enhance operational efficiency.

Competenze

• 3+ years managing supplier relationships in tourism or hospitality.
• 2+ years working with channel managers like Bokun or FareHarbor.

Mansioni

• Manage supplier relationships and negotiate commercial terms.
• Monitor performance metrics and adjust pricing strategies.

Conoscenze

Negotiation

Data Analysis

Relationship Management

Strumenti

Excel

Google Sheets

Google Analytics

Asana

A/B testing tools

Descrizione del lavoro

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Marketplace & Supplier Operations Lead, genova

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Client:

The Tour Guy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

415658082549786214433717

Job Views:

2

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Our Company:

We are The Tour Guy, a leading provider of incredible tours and authentic experiences for English-speaking travelers across Europe and the U.S.A. Our mission is to help others make the most out of life through cultural and destination experiences. We have an experienced team of guides dedicated to creating memorable adventures.

Fully Remote

The Candidate:

A commercially driven operator skilled in building relationships and closing deals. You are pragmatic, data-aware, and capable of influencing outcomes through performance insights. You excel at negotiating with suppliers and resolving system issues proactively.

Desired Experience

• 3+ years managing supplier relationships in tourism, hospitality, or marketplaces
• 2+ years working with channel managers (e.g., Bokun, FareHarbor, TourCMS)
• 3+ years negotiating commercial terms
• 2+ years working with OTAs or e-commerce marketplaces in pricing or operations

Desired Skills/Applications

• Excel or Google Sheets (VLOOKUP, pivot tables)
• Experience with channel managers (Bokun, FareHarbor, TourCMS)
• Google Analytics (CTR, ATC, CVR)
• Asana
• A/B testing tools (Google Optimize, VWO)

Responsibilities & Qualifications:

Supplier Management & Commercial Strategy

• Manage supplier relationships and negotiate terms
• Communicate pricing strategies effectively
• Secure exclusive or high-performing experiences

Marketplace Optimization

• Monitor performance metrics and adjust strategies
• Optimize pricing and presentation for better conversion
• Identify underperforming SKUs and benchmark competitors

Systems & Channel Manager Coordination

• Resolve system mismatches and ensure compatibility
• Lead channel manager integrations and troubleshooting

Cross-Functional Collaboration

• Partner with marketing, content, and product teams
• Ensure data accuracy and proper categorization
• Participate in team meetings and coordinate with customer experience teams