Junior Installed Base Process Owner - Administrative Support

TN Italy; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading company in Smart Infrastructure is seeking an Apprentice for the role of Junior Installed Base Process Owner in Milan. This apprenticeship offers comprehensive training and mentorship to develop skills in customer data management and administrative support. Candidates should have a technical background and be eager to learn in a dynamic environment.

Servizi

Flexible benefits

Health insurance for you and your family

Free on-site lunch options

Wi-Fi reimbursement

Competenze

• Under 30 years old as per Italian apprenticeship contract.
• Technical academic background required.
• Proficient in English and Italian.

Mansioni

• Set up and maintain customer master and iBase data.
• Monitor and resolve customer data quality issues.
• Support Digital Service Center with administrative tasks.

Conoscenze

Communication

Interpersonal Skills

Adaptability

Formazione

High school Diploma, ITS Degree, or Degree

Strumenti

SAP

Microsoft Excel

Microsoft Power BI

Microsoft Outlook

Descrizione del lavoro

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Junior Installed Base Process Owner - Administrative Support, Milan

Job Description:

We are seeking an Apprentice for Smart Infrastructure in Milan, within the Buildings area, to be trained as a Junior Installed Base Process Owner - Administrative Support.

During this apprenticeship, you will receive comprehensive, state-of-the-art training to develop your personal and professional skills, supported by a mentor to help you achieve your career goals.

Siemens is a focused technology company pioneering intelligent solutions that transform manufacturing, grids, buildings, and transportation, addressing real-world problems impacting the future of humanity.

If you love creating an impact, from Day 1 you will be empowered to make a difference for a better tomorrow with your full potential and creativity.

As a Junior Installed Base Process Owner, your main activities will include:

• Setting up and maintaining accurate, complete, and consistent customer master and iBase data on Siemens platforms such as SAP and dedicated iBase management tools.
• Monitoring, reporting, and resolving customer data quality issues promptly.
• Updating functional location/equipment data following site changes.
• Reporting on KPIs and driving data quality excellence.
• Aligning with Global iBase Strategy initiatives.
• Supporting Digital Service Center with administrative tasks.
• Being responsible for the governance of the tools included in the process.

Required qualifications:

• You are under 30 years old, in accordance with the Italian apprenticeship contract.
• You have a technical academic background (High school Diploma, ITS Degree, or Degree).
• You are ambitious to develop your knowledge of the services market and its processes.
• You are familiar with SAP and Microsoft products (Power BI, Outlook, Excel).
• You are proficient in English and Italian.
• You possess strong communication and interpersonal skills and are a team player.
• You can work effectively in a changing environment.
• You have a passion for continuous growth.
• You respect and appreciate individual uniqueness, and are willing to co-create and share knowledge.
• You are flexible and adaptable to an inclusive, results-driven, hybrid, and remote working environment, supported by innovative tools and devices, including a personal computer and smartphone, with Wi-Fi reimbursement.
• You value welfare programs such as flexible benefits, health insurance for you and your family, professional and extraprofessional accident insurance, and free on-site lunch options.

What we offer:

• Opportunities for continuous and personalized learning journeys.
• An inclusive team culture where you can be yourself.

For more details about our welfare programs, please visit:

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer committed to a safe, inclusive work environment based on mutual respect and the appreciation of diversity, ensuring equal employment opportunities for all qualified candidates.

Please share your desired working conditions or environment. While this position is typically full-time, flexible arrangements can be considered.

Our recruiting team looks forward to meeting you!