Quality & Sustainability Assistant

JR Italy; Brescia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading company in hospitality seeks a Quality & Sustainability Assistant to support operational standards and certifications. The role involves documentation management, internal inspections, and collaboration on sustainability initiatives. Ideal candidates will have a degree in Economics or Management Engineering and strong teamwork skills.

Servizi

Meal vouchers

Discounted stays at Lefay Resorts

Discounts on Lefay-branded products

Competenze

• Experience in drafting Sustainability Reports, preferably according to GRI standard.
• Knowledge of HACCP, Safety 81/2008, and Privacy GDPR regulations.

Mansioni

• Supports Quality & Sustainability Manager in managing operational standards.
• Conducts internal inspections and implements improvement actions.
• Monitors guest satisfaction through customer satisfaction tools.

Conoscenze

Teamwork

English

Formazione

Degree in Economics or Management Engineering

Strumenti

ISO 9001

ISO 14001

Descrizione del lavoro

Location

Brescia, Italy

Position

Quality & Sustainability Assistant supports the Quality & Sustainability Manager in managing, implementing, and controlling the company's operational standards and certifications. Responsibilities include managing documentation, conducting internal inspections, implementing improvement actions, and continuously monitoring guest satisfaction through customer satisfaction tools and mystery guest surveys. The role also involves verifying the correct application of regulations related to HACCP, Privacy, and Safety within the Group Lefay's hospitality structures. In collaboration with the Chief Sustainability Officer, the assistant supports the General Management in applying quality and environmental and social sustainability guidelines, maintaining relevant external certifications, and coordinating the annual Sustainability Report.

Characteristics

• Degree in Economics or Management Engineering
• Excellent knowledge of the English language
• Strong predisposition for teamwork
• Knowledge and experience in obtaining and maintaining ISO 9001 and ISO 14001 certifications
• Experience in drafting Sustainability Reports, preferably according to the Global Reporting Initiative standard
• Knowledge of regulations HACCP, Safety 81/2008, and Privacy GDPR 2016/679
• Preferably, knowledge of corporate CO2 emission calculation systems according to ISO 14064
• Willingness to travel

We Offer

• Fixed-term maternity replacement contract, Tourism CCNL, full-time
• Meal vouchers
• Opportunities to stay at Lefay Resorts and over 650 Preferred Hotels worldwide at discounted rates
• Discounts on Lefay-branded products