BRAND AMBASSADOR Luxury German

JR Italy; Monza; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Ein etabliertes Unternehmen sucht einen begeisterten Brand Ambassador für den Luxusbereich. In dieser spannenden Rolle sind Sie verantwortlich für die Kundenbetreuung und den E-Commerce-Support, während Sie mit internationalen Marken interagieren. Sie werden Teil eines dynamischen, multikulturellen Teams, das sich leidenschaftlich für Mode und Luxusmarken einsetzt. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten verfügen und in einem unterstützenden Umfeld wachsen möchten, ist dies die perfekte Gelegenheit für Sie!

Competenze

• Abschluss oder Erfahrung im E-Commerce und Kundenbetreuung.
• Fortlaufende Schulung in Luxusmarken und interkulturelle Kommunikation.

Mansioni

• Kundenbeziehungen mit italienischen und internationalen Kunden pflegen.
• E-Commerce und After-Sales-Support für Online-Käufe.

Conoscenze

Kundenbetreuung

Fließend in Deutsch

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

E-Commerce Erfahrung

Formazione

Abschluss in E-Commerce oder verwandten Bereichen

Erfahrung im Luxus- und Modebereich

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description:

At Odity, we are experts in customer relations, supporting brands that trust us to take care of their greatest asset: their customers.

We are a multicultural team of 1,500 employees across 10 offices worldwide: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Currently, we work with over 350 brands in sectors such as luxury, lifestyle, fashion, automotive, insurance, banking, and media.

We are seeking a highly skilled Brand Ambassador Luxury German to join our team. The ideal candidate should have a strong customer care attitude, be fluent in multiple languages, empathetic, and enthusiastic about fashion and international luxury brands. Excellent communication and interpersonal skills are essential.

Languages: German (B2/C1)

Responsibilities:

1. Customer relations with Italian and international customers via phone, chat, and email.
2. E-commerce and after-sales support, assisting customers with online purchases.

Contract Details: Full-time, 8 hours daily (40 hours/week), on shifts, 5 days a week.

Qualifications:

1. Degree and/or experience in e-commerce, customer care, fashion, and luxury sectors.
2. Proficiency in main IT tools, especially Microsoft Office.
3. Ongoing training in luxury brands.
4. Continuous language practice and professional growth in the luxury industry.
5. Collaborative, supportive environment with innovative spaces.

Interested candidates are encouraged to send their CV and join our team. A language test will be part of the initial interview process.

Odity is committed to equal opportunity employment and driven by a passion for our work and mutual support.