SAINT LAURENT Client Advisor

TN Italy; Bari; In loco; EUR 25.000 - 45.000; Tempo pieno

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In einem dynamischen und kreativen Umfeld sucht ein etabliertes Modeunternehmen einen engagierten Client Advisor. Diese Rolle erfordert eine Leidenschaft für Mode und exzellenten Kundenservice, um unvergessliche Erlebnisse für die Kunden zu schaffen. Der ideale Kandidat zeigt unternehmerisches Denken und die Fähigkeit, individuelle Verkaufsziele zu übertreffen. Mit einem starken Teamgeist und der Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten, wird der Client Advisor eine Schlüsselrolle im Erfolg des Unternehmens spielen. Wenn Sie eine proaktive und authentische Person sind, die Veränderungen als Chance sieht, freuen wir uns auf Ihre Bewerbung.

Competenze

• Erfahrung in der Bereitstellung von hochwertigem Kundenservice.
• Begeisterung für Mode und persönliche Stilberatung.

Mansioni

• Bereitstellung hervorragenden Kundenservices und After-Sales-Service.
• Aufbau eines robusten Kundenportfolios zur Förderung des Geschäfts.

Conoscenze

Kundenservice

Modebewusstsein

Kommunikationsfähigkeiten

Multitasking

Problemlösungsfähigkeiten

Formazione

Erfahrung im Einzelhandel

Erfahrung in der Luxus-Hospitailty

Strumenti

Verkaufstools

Technologieanwendungen

Descrizione del lavoro

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A Client Advisor actively contributes to store sales and key performance indicators.

They provide a unique, memorable, sophisticated, and lasting experience to all external and internal clients. They support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, and anticipating their future requests.
3. Cultivate a robust client portfolio to ensure proactive and growing business.
4. Drive performance to exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, demonstrating a passion for fashion culture.
6. Show a transparent and genuine attitude with clients, creating a unique connection.
7. Communicate professionally and authentically with clients and colleagues.
8. Use all available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams proactively, contributing to overall team spirit.
10. Adhere to all company policies and operational procedures.

PROFILE

• Experience in providing high-quality service focused on client expectations, such as in fashion & accessory retail, customer service, or luxury hospitality.
• Personal taste and passion for fashion culture; enjoy creating personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-minded, valuing audacity and authenticity.
• Strong team spirit to achieve common goals.
• Comfortable using tools and applications; quick learner of new technologies.
• Motivated to work in a fast-paced environment, capable of multitasking and prioritizing.
• Proactive, enthusiastic, with a problem-solving attitude.
• Excellent communication skills in English and the local language.
• Embrace change as an opportunity for growth and development.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It fosters talent and adaptability. As an Equal Opportunity Employer, we welcome applications from all qualified candidates.