Macerata, Italy
Application Specialist
Poltrona Frau/Ceccotti Collezioni is seeking an Application Specialist to support the implementation of the new Microsoft Dynamics 365 F&O management system within the Finance area. The role reports to the Application Manager.
- Main activities:
- Collaborate with the project team to manage the new management system.
- Assist users in adopting the system and reporting tools (Power BI).
- Provide user support directly or via the Corporate team or external consultants, recording issues in the trouble ticket system.
- Identify functional gaps and propose optimal solutions, coordinating with the corporate team for implementation.
- Test system modifications, and ensure user training and adoption.
- Propose and develop system enhancements and related applications (e.g., Power Platform).
- Manage interface projects with external systems (e.g., production machines, RFID, EDI).
- Coordinate with the corporate team on issues impacting central systems like Treasury, HR, and Consolidation.
- Record requests and interventions in the tracking system.
- Ensure proper documentation of changes.
Qualifications and Experience:
- Diploma or Degree, preferably in IT-related disciplines.
- At least 3 years of experience as a consultant or support team member for business applications.
- Knowledge of Administration and Management Control, or specific background in Finance.
- Excellent command of English.
Skills and Abilities:
- Knowledge of integrated management systems (ERP), preferably Microsoft D365 Finance and Operations.
- Understanding of business processes and ability to liaise with various business areas.
- Knowledge of MS CRM is a plus.
- Familiarity with agile analysis and management methodologies (DevOps).
- Problem-solving skills, reliability, accuracy, organizational and interpersonal skills.
Additional Information:
Location: Tolentino (MC). Willingness to travel is required.