Senior sales assistant menswear Boutique lusso

JR Italy; Bergamo; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Senior Client Advisor/MTM Specialist for a prestigious menswear boutique. This role focuses on delivering exceptional customer service while developing the made-to-measure business. You will play a crucial role in managing client relationships and ensuring data quality. The ideal candidate will possess a customer-centric mindset, excellent organizational skills, and a knack for teamwork. If you have a passion for fashion and luxury goods, this is the perfect opportunity to make a significant impact in a vibrant retail environment.

Competenze

• At least 2 years in a similar position.
• Customer-centric mindset with strong teamwork skills.

Mansioni

• Assist clients directly following customer experience standards.
• Develop the MTM business and build new commercial networks.

Conoscenze

Customer Service

Client Management

Attention to Detail

Digital Skills

Teamwork

English Language

Descrizione del lavoro

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Client:

RETAIL SEARCH SRL - International Head Hunting For Fashion and Luxury Goods

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6704649476126015488337110

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

We are currently looking for a Senior Client Advisor/MTM Specialist for an important menswear boutique in Milan.

Responsibilities

• Assist clients directly following the maison customer experience standards
• Develop the MTM business for the assigned area according to corporate guidelines by consolidating existing client portfolio and building new commercial networks

Clienteling and Customer Service

• Guarantee high-level customer service
• Ensure impeccable management of the customer database and data quality
• Coordinate customer loyalty and contact activities

Experience

• At least 2 years in a similar position
• Customer-centric mindset, teamwork, and digital skills
• Attention to detail and organizational abilities
• Good knowledge of English (additional foreign languages are a plus)