Hostess/Steward

JR Italy; Chiusdino; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Un'azienda innovativa cerca una Hostess/Steward per un hotel boutique di lusso immerso nella splendida campagna toscana. In questo ruolo, sarai responsabile della gestione delle prenotazioni e dell'accoglienza degli ospiti, assicurando un'esperienza culinaria indimenticabile. Se hai una passione per il servizio clienti e desideri lavorare in un ambiente raffinato, questa posizione è perfetta per te. Offriamo un contratto stagionale a tempo pieno con un pacchetto competitivo che include vitto e alloggio.

Servizi

Vitto incluso

Alloggio incluso

Competenze

• Esperienza pregressa di almeno un anno in un ruolo simile, preferibilmente in hotel di lusso.
• Ottime capacità di comunicazione e attitudine al servizio clienti.

Mansioni

• Accogliere i clienti calorosamente e fornire tutte le informazioni necessarie.
• Gestire le prenotazioni via telefono, email o di persona.

Conoscenze

Fluente in inglese

Servizio clienti

Competenze interpersonali

Organizzazione

Problem solving

Descrizione del lavoro

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For the restaurants within our facility, we are looking for a Restaurant Hostess/Steward for Borgo Santo Pietro, an award-winning five-star luxury boutique hotel located in the heart of Tuscan countryside, surrounded by a 300-acre organic farm, vineyards and wonderful gardens.

The individual is responsible of managing restaurants’ reservations, assisting, greeting, and seating restaurant guests. He/she has to provide an enjoyable dining experience by ensuring that customers have everything they need.

Main responsibilities:

• Welcome guests warmly, providing all the necessary information and support.
• Take and manage reservations over the phone, by email or in person.
• Manage seating optimization.
• Escort customers to the table and make them comfortable.
• Constantly coordinate with other departments, such front office and concierge, to ensure a smooth reservation process and communication flow.

Candidate profile:

• Fluent level of English languages is required; knowledge of an additional language is considered a plus.
• Previous experience of at least one year in a similar role, preferably in luxury hotels.
• Excellent customer service attitude and interpersonal skills.
• Outstanding communication and organizational skills.
• Ability to work and coordinate with team.
• Problem solving skills and proactivity.

Details of the offer:

Full time, seasonal contract

We offer a competitive package, food and accommodation included.