Marketplace & Supplier Operations Lead

JR Italy; Novara; Remoto; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading provider of tours and experiences is seeking a commercially driven operator to manage supplier relationships and optimize marketplace performance. This fully remote role requires strong negotiation skills and experience in tourism or hospitality, with a focus on enhancing product performance through data analysis and cross-functional collaboration.

Competenze

• 3+ years managing supplier relationships in tourism or hospitality.
• 2+ years with channel managers (e.g., Bokun, FareHarbor).
• 3+ years negotiating commercial terms.

Mansioni

• Manage supplier relationships and negotiate pricing.
• Monitor performance metrics and adjust pricing.
• Collaborate with tech and ops teams.

Conoscenze

Relationship Building

Negotiation

Data Analysis

Excel

Google Analytics

Strumenti

Google Sheets

Asana

A/B Testing Tools

Descrizione del lavoro

Social network you want to login/join with:

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Client:

The Tour Guy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6184849676148146176337127

Job Views:

2

Posted:

22.05.2025

Expiry Date:

06.07.2025

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Job Description:

Our Company:

We are The Tour Guy, a leading provider of tours and experiences for English-speaking travelers across Europe and the U.S. Our mission is to enrich lives through cultural experiences, offering unique tours such as Vatican visits and Parisian cooking classes.

Work Environment:

Fully remote.

The Candidate:

We seek a commercially driven operator skilled in relationship building, negotiation, and data analysis. You should be pragmatic, proactive, and capable of resolving system issues independently, with experience managing marketplace dynamics and working cross-functionally to enhance product performance.

Desired Experience:

• 3+ years managing supplier relationships in tourism or hospitality
• 2+ years with channel managers (e.g., Bokun, FareHarbor, TourCMS)
• 3+ years negotiating commercial terms
• 2+ years working with OTAs or e-commerce marketplaces

Desired Skills:

• Excel/Google Sheets (VLOOKUP, pivot tables)
• Experience with channel managers (Bokun, FareHarbor, TourCMS)
• Google Analytics (CTR, ATC, CVR)
• Asana
• A/B testing tools (Google Optimize, VWO)

Responsibilities & Qualifications:

Supplier Management & Commercial Strategy:

• Manage supplier relationships
• Negotiate pricing and inventory
• Communicate pricing strategies
• Secure exclusive experiences

Marketplace Optimization:

• Monitor performance metrics
• Adjust pricing and presentation
• Manage SKUs and competitive benchmarking

Systems & Channel Manager Coordination:

• Resolve system mismatches
• Lead channel manager compatibility efforts
• Collaborate with tech and ops teams

Cross-Functional Collaboration:

• Partner with marketing and content teams
• Ensure SKU accuracy and proper tagging
• Report on performance and blockers