Receptionist front-office

Duo Milan Porta Nuova, a Tribute Portfolio Hotel; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Duo Milan Porta Nuova, un hôtel 4 étoiles, recherche un agent de réception dynamique et passionné pour rejoindre son équipe. Le candidat idéal aura une expérience dans l'hôtellerie, de bonnes compétences en communication, et sera prêt à travailler par roulement. Vous bénéficierez d'un contrat à durée déterminée, de repas quotidiens et d'opportunités de développement professionnel au sein d'une grande chaîne hôtelière.

Servizi

Repas quotidiens pour chaque shift

Formation et développement

Competenze

• Niveau B2-C1 en italien et anglais.
• Expérience d'au moins 1 an dans un hôtel.
• Connaissance des normes Marriott appréciée.

Mansioni

• Assurer un excellent service à la réception.
• Travailler en équipe pour résoudre les problèmes des clients.
• Gérer les opérations selon les normes de Marriott.

Conoscenze

Problem-solving

Teamwork

Communication

Strumenti

PMS Opera

Descrizione del lavoro

Description:

Duo Milan Porta Nuova, Tribute Portfolio is a 4 star, 239 rooms, including 11 suites, all completely renovated with bright colours and unexpected details. In addition, the Hotel has a Bistrot with Italian and international cuisine, a Bar and a Courtyard for informal meetings or relaxing breaks, a fully equipped fitness centre and 5 meeting rooms.

The property is part of Marriott International which is the world's largest hotel brand and Westmont Hospitality Group.

The hotel has been fully renovated and has undergone a complete rebranding becoming the second Marriott Tribute Portfolio in Italy.

We are looking for a Front Office Agent turnante.

Main tasks:

· Excellent level of written and spoken Italian and English (B2-C1 level);

· Aptitude for problem-solving and teamwork and good communication skills;

· Knowledge of Marriott Standards or other international brands;

· Knowledge of PMS Opera;

· Willingness to work shifts;

· Previous experience, of at least 1 year, in hotels;

· Previous working experience in a Marriott environment and knowledge of operational standards is appreciated, but not required.

You will have:

· Fixed-term contract of 40 hours per week;

· Learning & Development focused on the management of work processes at Front Desk and on Marriott International, the world's largest international hotel chain, in a professional and dynamic environment;

· Daily meal vouchers for each shift worked;

We are looking for enthusiastic individuals who possess the right attitude and passion to join our team and delight our guests.

The selection is aimed at both sexes in accordance with Law 903 / 77. Send Curriculum Vitae with photo and authorization for data processing in accordance with Art. 13 D. Lgs. 196/2003 and Art. 13 GDPR 679/16