Lead Data Analyst

The Walt Disney Company Lead Data Analyst New York , New York Apply Now

The Subscriber Lifecycle vertical is looking for a Lead Data Analyst to join the Commerce Analytics team supporting global commerce experimentation across Disney’s streaming service offerings (Disney+, Hulu, ESPN+). The Commerce Experimentation Analytics function partners closely with Product Managers to test opportunities to minimize involuntary churn by reducing payment failures and improving payment recovery. This role will build strong relationships and partner closely with Product, Engineering, and Data Science teams to execute on innovative methods and best-in-class practices that power all of our improvements. The team’s work will drive the development of business and operational plans that are expected to have broad influence at all levels of the organization.

Responsibilities

Communicate complex analyses and results to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports

Partner closely with the business and payments engineering partners to support Commerce A/B experimentation end-to-end: experimental design, metric definition, power analysis, QA, experiment launch support and monitoring, and communicating experiment results and recommendations

Partner closely with Commerce Product business stakeholders to identify and unlock opportunities to improve front-end payment funnels, backend payment processing strategy, and subscriber recovery strategy; combat global fraud and minimize risk

Develop and maintain ETL pipelines using SQL and python to automate reporting, share high-level insights, and equip partners with self-serve tools

Identify business-critical changes in payment health using anomaly detection methods

Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations

Partner with Data Science teams to uplevel analyses using clustering/segmentation, regression modeling, and/or predictive modeling

Required Qualifications

Bachelor’s degree in Data Science, Analytics, Computer Science, Statistics, Mathematics, or related field

7+ years of strategic analysis to inform product or business decision making

3+ years of hands-on analytics work experience with A/B testing and statistical analysis

Ability to draw insights and conclusions from data to inform model development and business decisions

Desire to collaborate with other data scientists, data analysts, engineers, and key business partners

Proficient in analyzing data and developing models using Python

Experience operationalizing and fully integrating models into business operations

Strong analytical skills with the ability to apply business strategy to data analysis and recommendations

Desired Qualifications

MS or PhD in Data Science, Analytics, Computer Science, Statistics, Mathematics, or related field

Experience in the global billing, payments, and fraud domains

Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product

Experience in the technology industry and knowledge of how to build and implement data products

The hiring range for this position in New York, NY is $142,600 to $191,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10088359

Location: New York,New York

Job Posting Company: Disney Direct to Consumer

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.