Front Desk Associates, Westwood

Equinox Fitness Club; Westwood (MA); In loco; USD 10.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking enthusiastic Front Desk Associates to join their dynamic team in Westwood. This role is perfect for individuals who thrive in a high-energy environment and are passionate about delivering exceptional customer service. You will be the first point of contact for members and guests, responsible for greeting them warmly, managing membership IDs, and addressing inquiries. If you are a friendly, reliable, and outgoing individual with a knack for communication, this opportunity will allow you to make a significant impact while enjoying perks like complimentary club membership and competitive salary. Join a community that values high performance and teamwork!

Servizi

Competitive salary

Complimentary Club membership

Industry-leading commission opportunities

Perks and incentives for products and services

Competenze

• Minimum of 1 year in customer service or related experience.
• Must be friendly, vibrant, and outgoing.

Mansioni

• Greet members and guests professionally.
• Provide the highest level of customer service.
• Maintain an orderly and clean work area.

Conoscenze

Customer Service

Communication Skills

Professionalism

Energetic and Friendly

Formazione

High School Diploma or GED

Strumenti

Computer Literacy

Descrizione del lavoro

Front Desk Associates, Westwood

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

• Professionally greet members and guests.
• Scan membership IDs upon members' entrance.
• Answer phones professionally.
• Respond to member questions, concerns, and discrepancies.
• Update members’ accounts if needed.
• Maintain an orderly and clean work area.
• Ability to work opening/closing/mid-day shifts.
• Ability to tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height.
• Must be able to perform pushing, pulling, and lifting up to 50lbs at a time.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• Competitive salary, benefits, and industry-leading commission opportunities for club employees.
• Complimentary Club membership.
• Perks and incentives with our products and services including Personal Training, Pilates, Spa, and Shop.

Pay Transparency - $17.28/hour

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.