BRAND AMBASSADOR Luxury French & English

JR Italy; Lodi; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in customer relations is seeking a Brand Ambassador fluent in French and English. The role involves managing customer interactions and supporting e-commerce processes in a luxury environment. Ideal candidates will have a passion for fashion and luxury brands, along with strong communication skills. Join a multicultural team dedicated to excellence and customer satisfaction.

Competenze

• Fluent in French (C1/C2) and English (C1/C2).
• Experience in customer care and e-commerce.
• Ongoing training in luxury brands.

Mansioni

• Manage customer relations via phone, chat, and email.
• Provide e-commerce and after-sales support.

Conoscenze

Communication

Interpersonal Skills

Empathy

Enthusiasm for Luxury Brands

Formazione

Degree in E-commerce, Customer Care, Fashion, or Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

Social network you want to login/join with:

BRAND AMBASSADOR Luxury French & English, Lodi

Client:

Odity

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

259880127247994060833712

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

At Odity, we are experts in customer relations. We support brands that trust us to take care of their greatest asset: their customers.

We are a multicultural team of 1,500 employees based in 10 offices worldwide: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

We collaborate with over 350 brands across luxury, lifestyle, fashion, automotive, insurance, banking, and media sectors.

We are seeking a highly skilled Brand Ambassador fluent in French and English, with a passion for customer care, fashion, and international luxury brands. The ideal candidate possesses excellent communication and interpersonal skills, empathy, and enthusiasm for luxury brands.

Languages:

French (C1/C2), English (C1/C2)

Responsibilities:

• Customer relations via phone, chat, and email with Italian and international customers
• E-commerce and after-sales support: assisting customers with online purchases

Contract:

Full-time, 8 hours/day (40 hours/week), shifts, 5 days a week

Qualifications:

• Degree and/or experience in e-commerce, customer care, fashion, and luxury
• Proficiency in IT tools, especially Microsoft Office
• Ongoing training in luxury brands
• Continuous language practice and professional growth in luxury
• Collaborative, supportive environment with innovative spaces

Send your CV and join our team! A language test will be part of the initial interview process.

Odity is committed to equal opportunity employment. We are passionate about our work and supporting each other.