Customer Specialist

JR Italy; Modena; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading agency in Modena is seeking candidates for a customer support role in a food company. The position involves providing multichannel assistance to customers and requires fluency in Polish, German, and French. Ideal candidates will have a degree in languages or a linguistic diploma, along with relevant experience. Join a dynamic team focused on customer satisfaction and relations.

Competenze

• Experience in customer relations.
• Excellent knowledge of Polish, French, and German.

Mansioni

• Multichannel support via phone, chat, email, and social media.
• Customer problem solving and satisfaction activities.
• Managing customer relations in multiple languages.

Conoscenze

Polish

German

French

Formazione

Degree in languages

Linguistic diploma

Descrizione del lavoro

Job Opportunity at JOB ITALIA SpA

Agency authorized by the Ministry of Labour (Prot. 13/I/0001610/03.01 dated 05/02/2010), Modena branch, is seeking candidates for a food company in Modena:

Responsibilities:

• Multichannel support and assistance to customers via phone, chat, email, and social media;
• Customer problem solving and addressing various needs related to offers;
• Customer satisfaction activities;
• Managing customer relations in Polish, German, and English.

Requirements:

• Degree in languages or linguistic diploma;
• Excellent knowledge of Polish, French, and German languages;
• Experience in the role.

Work Details:

Schedule: Full-time, weekdays (Monday to Friday)

Location: Modena

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