Technical Sales Manager EMEA, Personal Care (m / f / x)

Elementis; Roma; Remoto; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading company in the personal care sector seeks a Technical Sales Manager to drive new business opportunities and provide unparalleled technical support. This pivotal role involves collaborating with cross-functional teams to enhance customer satisfaction and product innovation while managing multiple projects and fostering strong customer relationships.

Competenze

• Minimum of 10 years in the personal care industry.
• Fluent in English; additional European languages are a plus.

Mansioni

• Lead technical expertise across the EMEA region.
• Manage customer projects and resolve technical issues.
• Drive product innovation and ensure market needs are met.
• Develop training programs for internal teams and customers.

Conoscenze

Formulation chemistry

Communication

Analytical skills

Problem-solving

Detail-oriented

Formazione

Bachelor’s or Master’s Degree in Chemistry

Bachelor’s or Master’s Degree in Chemical Engineering

Bachelor’s or Master’s Degree in Cosmetic Science

Strumenti

MS Office

Descrizione del lavoro

The Technical Sales Manager will work closely with Sales Managers in the regions, Global Key Account Managers, Marketing, and R&D functions to better penetrate key customers, build on Elementis’ brand image, and drive new sales opportunities and long-term success. This role is pivotal in ensuring our customers receive unparalleled technical support, driving product excellence and customer satisfaction.

Job Description

Responsibilities

1. Lead technical expertise across the entire EMEA region: Drive the team to achieve business objectives and accelerate the creation of new business opportunities across all tiers.
2. Manage customer projects: Collaborate with technology, marketing, and sales teams to resolve technical issues related to product formulation and manufacturing. Develop and strengthen technical relationships with current and new customers. Understand their strategic directions and pain points, and introduce Elementis’s value proposition to support their plans.
3. Drive product innovation: Ensure market needs, customer expectations, and regulatory standards are met in collaboration with R&D and marketing teams. Lead or participate in multifunctional projects for Personal Care.
4. Develop training programs: Design and implement comprehensive training for internal teams and customers to clearly communicate the value proposition of Elementis products.
5. Identify new business opportunities: Align internal technical expertise with customer needs to foster new project development and support sales and marketing initiatives.

Additional Job Details

Technical expertise: Deep knowledge of product formulation in the personal care sector, understanding of industry-specific regulatory requirements and standards.

Leadership: Ability to influence cross-functional teams, strategic thinking, mentorship skills to develop team members.

Collaboration and teamwork: Effectively work with R&D, marketing, and sales teams; foster a collaborative approach to problem-solving and project execution.

Customer focus: Provide technical support, resolve customer issues, and ensure high customer satisfaction.

Project management: Manage multiple projects from concept to completion with strong organizational skills.

Innovation and continuous improvement: Stay updated on industry trends and emerging technologies, and contribute to continuous improvement initiatives.

Business acumen: Understand the commercial aspects of product development and align technical efforts with business goals.

Technical Knowledge and Skills

• In-depth knowledge of formulation chemistry in the personal care industry
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively in a cross-functional environment
• Detail-oriented with a commitment to quality and continuous improvement

Position Requirements

• Education: Bachelor’s or Master’s Degree in Chemistry, Chemical Engineering, Cosmetic Science, or related field
• Experience: Minimum of 10 years in the personal care industry
• IT Skills: Proficiency in MS Office and other relevant software
• Language Skills: Fluent in English; additional European languages such as French, Spanish, German, or Italian are a plus
• Working arrangements: Home office based
• Travel required: Up to 50%