Service Delivery Support

Buscojobs; Lombardia; In loco; EUR 35.000 - 60.000; Tempo pieno

Descrizione del lavoro

Ein innovatives Unternehmen sucht einen Service Delivery Engineer, der für die erfolgreiche Bereitstellung von IT-Diensten verantwortlich ist. In dieser Rolle werden Sie mit regionalen und globalen Teams zusammenarbeiten, um die IT-Infrastruktur zu implementieren und zu warten. Sie sind der Schlüssel zur Optimierung der Servicebereitstellung und zur Verbesserung der Prozesse. Wenn Sie eine Leidenschaft für Technologie haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten zu entwickeln und einen echten Unterschied zu machen.

Servizi

Wachstums- und Entwicklungsmöglichkeiten

Kultur des respektvollen Umgangs

Globale Jobmöglichkeiten

Umfassende Schulung und Entwicklung

Competenze

• Starker Fokus auf Kundenservice und Geschäftsausrichtung.
• Solide Kenntnisse der IT-Infrastruktur und Cloud-Dienste.

Mansioni

• Sicherstellung der erfolgreichen Bereitstellung von IT-Diensten.
• Zusammenarbeit mit Anbietern zur Lösung von IT-Problemen.

Conoscenze

Kundenorientierung

Analytisches Denken

Problemlösungsfähigkeiten

IT-Infrastrukturkenntnisse

Kommunikationsfähigkeiten

Anpassungsfähigkeit an neue Technologien

Formazione

Bachelor in Informatik

Descrizione del lavoro

4 giorni fa

Our solutions are a key part of many industries, including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means engaging with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Job Description – Service Delivery Engineer

Your Role

We are seeking a highly skilled and motivated IT Service Delivery Engineer for our Italian team based in Cinisello Balsamo.

This role involves ensuring the successful delivery of our Group IT services and solutions to local business entities, maintaining seamless, compliant, and efficient operations in line with our standards.

• Collaborate with vendors and support teams to provide advanced technical support and troubleshoot IT issues, minimizing business disruption.
• Work with regional and global teams to implement and maintain IT infrastructure and solutions.
• Lead and participate in IT projects, ensuring timely, within scope and budget completion.
• Maintain accurate documentation of IT processes, systems, and procedures.
• Identify opportunities for process improvements and implement best practices to enhance service delivery.
• Ensure IT services comply with policies, standards, and regulations.
• Act as a business advisor, guiding employees on Group IT solutions and aligning services with their needs.

Qualifications and Skills

Experience

• Strong customer focus and business orientation
• Ability to work independently and in teams
• Analytical mindset with problem-solving skills
• Effective communication skills, adaptable to different audiences
• Willingness to learn and adapt to new technologies
• Ability to perform under pressure in fast-paced environments
• Solid understanding of IT infrastructure services including network, server, cloud, and PC support
• Knowledge of Artificial Intelligence is a plus

Knowledge & Educational Requirements

• Bachelor’s degree in Computer Science, IT, or equivalent experience
• Fluency in English; proficiency in other languages is a plus
• Fluency in local language, written and spoken

What We Offer

The Atlas Copco Group provides innovative products like compressors, vacuum solutions, generators, pumps, power tools, and assembly systems. With a global presence and diverse team, we offer challenging opportunities and growth potential across various roles and locations.

We believe passionate people create exceptional results. We challenge the status quo, innovate for the future, and empower our employees to act. Your ideas can make a real difference and improve lives worldwide.

We invest in comprehensive training and development, promote cross-border collaboration, and support career progression into specialized or managerial roles.

Joining Atlas Copco means taking on responsibility from day one, with support to develop your skills and make autonomous decisions. We value knowledge sharing and professional freedom.

We are proud of our diverse and inclusive culture, where different perspectives drive innovation and a shared sense of purpose and belonging flourishes.

• Opportunities for growth and development
• A culture of respectful interaction, ethics, and integrity
• Diversity as a performance driver
• Potential to realize your ideas and make an impact
• New challenges and learning opportunities daily
• Global job opportunities within the Atlas Copco Group
• Competitive salary based on skills and experience

Diverse by nature and inclusive by choice

We value unique perspectives, fostering a culture of innovation, purpose, and belonging.