Sales Support Specialist Italian Speaker

TN Italy; Milano; Remoto; EUR 1.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Sales Support Specialist fluent in Italian and English to assist customers remotely. The role involves managing inquiries, providing product information, and ensuring high standards of service. With a competitive salary and bonuses, this position offers a great opportunity to grow your career in a collaborative environment.

Servizi

Performance Bonus

Meal Allowance

Transport Allowance

Health Insurance

Relocation Support

Competenze

• Fluent in Italian and English (spoken and written).
• Experience in customer service or sales support preferred.
• Tech-savvy and comfortable with troubleshooting digital tools.

Mansioni

• Support customers with sales-related inquiries and product information.
• Communicate across multiple channels: phone, email, chat, and social media.
• Log and manage all customer interactions with attention to detail.

Conoscenze

Fluent in Italian

Fluent in English

Customer service experience

Tech-savvy

Communication skills

Multitasking

Resilience under pressure

Descrizione del lavoro

Social network you want to login/join with:

Sales Support Specialist Italian Speaker, Milan

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Client:

Cross Borders Talents

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

65d21a5464dc

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Job Title: Sales Support Specialist Italian Speaker
Department: Sales
Company: Leading Technology Company
Location: Remote (within Portugal)
Start Date: 5th June 2025
Contract Type: CDD 6 months (with possibility of renewal)
Work Model: Fully Remote (Relocation support available within Portugal)

Work Schedule

Shifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)
Days Off: Sunday + 1 rotational day off per week

Salary & Compensation

Base Salary: 1,024 per 14 months
Performance Bonus: 225 per 12 months
Position Bonus (Braga only): 20 per 12 months

Meal Allowance: 7.23 per working day
Transport Allowance: 20 per month
Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months
️ Relocation Support: Provided for eligible candidates relocating within Portugal

Your Role

As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

What Youll Do

Support customers with sales-related inquiries, product information, and troubleshooting

Communicate across multiple channels: phone, email, chat, and social media

Tailor communication to reflect brand tone and customer needs

Handle escalations with empathy and a customer-first mindset

Log and manage all customer interactions with attention to detail

Who You Are

Fluent in Italian and English (spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude

Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking teamapply now and grow your career with us!

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