Bartender

Masseria Torre Maizza; Fasano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Masseria Torre Maizza cerca un Bartender per offrire un servizio attento e personalizzato agli ospiti. Il candidato ideale avrà esperienza nel settore e sarà in grado di mantenere standard elevati di servizio. La posizione offre opportunità di crescita all'interno di Rocco Forte Hotels.

Servizi

Mensa aziendale

Orario flessibile

Parcheggio libero

Attività di apprendimento e sviluppo

Competenze

• 3 anni di esperienza professionale in un ruolo simile.
• Conoscenza dell'inglese livello B1/B2.
• Esperienza in locali rinomati è un plus.

Mansioni

• Supportare il team nella gestione del servizio al bar.
• Creare relazioni personalizzate con gli ospiti.
• Mantenere la pulizia e l'ordine del bar.

Conoscenze

Collaborazione

Comunicazione

Orientamento al business

Competenze tecniche

Formazione

Certificazione A.I.B.E.S.

Descrizione del lavoro

ROCCO FORTE HOTELS
MASSERIA TORRE MAIZZA
Puglia

BARTENDER

Opened in May 2019, Masseria Torre Maizza is located in the most glamorous destination on the Italian Adriatic coast. Surrounded by ancient olive groves, the renovated 16th century masseria is filled with thoughtful design accents and details to create a unique sense of place, from the stunning Olga Polizzi-designed rooms and suites to the romantic sunset rooftop bar and elegant restaurant overlooking the swimming pool. The resort also features a 9-hole executive golf course, a private beach club and an indulgent Spa.

Main purpose:
The Bartender provide friendly, attentive, and timely service to our Guests to create an exceptional and personalised experience for each one of them. His/her main objective will be to serve our Guests in order to create such an experience that they will want to return again!
Reports to: Bar Manager.

Main duties & responsibilities:

• Support the team in attending bar service;
• Engage the Guests following Rocco Forte Hotels service standards and procedures.
• Create and maintain a personalised relationship with guests in order to anticipate their needs;
• Responsible of the cleanliness and tidiness of the Bar;
• Responsible of the equipment and supplies assigned to perform the service;
• Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
• Comply with H&S national rules and company instructions.

Competencies required:

• Collaboration: Be able and willing to work as a team within the department and with other departments. Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. Ask questions to ensure understanding. Listen and respond empathically to others. Use and interpret non-verbal behaviours to enhance understanding.
• Personal development: Be open to and accept constructive feedback and use it to improve. Take on new learning opportunities willingly. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Understand how personal objectives impacts department and hotel targets. Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role. Look for Guest’s feedback and use it to improve service. Be responsible for own actions and behaviours.

Other requirements:

• English knowledge equivalent to level B1/B2;
• 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;
• A.I.B.E.S. certification is preferred;
• Preferable evidence of self-development through specialized courses, conferences/workshops.

We offer:

• Seasonal contract according to C.C.N.L. Settore Turismo;
• Learning & development activities;
• Career opportunities within Rocco Forte Hotels.
• References

Workplace: Masseria Torre Maizza, Contrada Coccaro s.n, 72015, Savelletri di Fasano (BR), Puglia.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

Contratto di lavoro: Tempo pieno

Benefit:

• Mensa aziendale
• Orario flessibile
• Parcheggio libero

Disponibilità:

• Turni

Retribuzione supplementare:

• Quattordicesima
• Straordinario
• Tredicesima

Esperienza:

• bartender: 1 anno (Preferenziale)