Hotel Manager (m/f/d)

Falkensteiner Hotel & Spa Jesolo; Jesolo, Lido di Jesolo; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player in the hospitality sector is seeking a dedicated Rooms Division Manager to oversee operations at a premier hotel. This role involves managing front office and housekeeping departments, ensuring guest satisfaction, and coordinating with management to maintain high standards. You will thrive in a dynamic environment that values both innovation and tradition, providing a welcoming atmosphere for guests. If you have a passion for service and a strong leadership background, this opportunity is perfect for you.

Servizi

Comprehensive onboarding program

Healthy employee meals

Personal development support

Holiday stays at special rates

Team Member Rate and discounts

Discounts on F&B and spa services

Competenze

• Several years of experience in front office and/or housekeeping roles.
• Strong leadership qualities and attention to quality.

Mansioni

• Manage the entire Rooms Division Department including Front Office and Housekeeping.
• Handle guest assistance and complaint management effectively.

Conoscenze

Front Office Management

Housekeeping Management

Guest Assistance

Budget Preparation

Protel Software

Leadership

Communication Skills

Flexibility

Formazione

Vocational Training in Hospitality

Strumenti

Protel

Descrizione del lavoro

Join Our Growing Family at Falkensteiner Hotel & Spa Jesolo

Are you interested in becoming part of a steadily expanding family-owned business that operates over 30 hotels and residences across Europe? Would you like to help create a welcoming 'home away from home' for our guests? At Falkensteiner, you'll find a dynamic and open team that values both innovation and tradition.

We are excited to invite you to join our team at Falkensteiner Hotel & Spa Jesolo as:

Your Tasks:

1. Manage the entire Rooms Division Department (Front Office & Bell-Boys, Reservations, Housekeeping).
2. Coordinate daily operations to ensure smooth processes.
3. Develop, implement, and monitor standards.
4. Handle guest assistance and complaint management, including responding to all guest comments on various channels.
5. Assist the General Manager in preparing budgets, forecasts, and reports.
6. Manage costs and quality control.
7. Plan productivity and staff schedules.
8. Maintain and oversee systems involved in hotel operations.
9. Collaborate closely with the General Manager, Front Office Manager, and Housekeeping Department to meet guest requests.
10. Organize and coordinate hotel operations according to management instructions.
11. Monitor and control the work of building managers, maintenance staff, and external contractors.

Your Profile:

• Several years of experience in front office and/or housekeeping roles.
• Vocational training in hospitality.
• Proficiency in German and English; additional languages are a plus.
• Protel software skills are advantageous.
• Strong leadership qualities, attention to quality, flexibility, and a hands-on attitude.
• Professional appearance and excellent communication skills.
• A passion for service and ensuring guests receive the best experience.

Our Benefits:

• Comprehensive onboarding program for a great start.
• Healthy, balanced employee meals in our restaurants, even on days off.
• Personal development support through training and development opportunities.
• Work in a dynamic environment.
• Enjoy holiday stays at our hotels under special employee rates.
• Exclusive Team Member Rate and Family & Friends discounts, including additional discounts on F&B and spa services.
• Further benefits are available at: https://www.falkensteiner.com/en/employer#benefits.

If you have any questions, please feel free to contact us via email.

We look forward to receiving your application!

HR Search for a 5* Hotel in Costiera Amalfitana (#9209)