Administrative Support Advisor

TN Italy; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in Genoa is seeking an Administrative Support Advisor to ensure smooth operations through efficient management of administrative tasks. The role involves documentation support, customer data management, and office supplies management, contributing to high internal customer satisfaction. The ideal candidate will have strong organizational skills and fluency in Italian and English.

Competenze

• Previous experience in business support or customer service is advantageous.
• Fluency in Italian and good level of English required.

Mansioni

• Manage administrative tasks including documentation and supplier data.
• Support project documentation and manage travel arrangements.

Conoscenze

Organizational Skills

Communication

Attention to Detail

Formazione

High School Diploma/GED in Business Administration

Strumenti

CRM Systems

Relevant Software Tools

Descrizione del lavoro

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RINA is currently recruiting for a Administrative Support Advisor to join its office in Genoa, Italy within the Consulting Planning, Monitoring & Business Support Division.

Mission

A Business Support Advisor is essential in ensuring smooth operations through efficient management of administrative tasks. From formatting and organizing key documents to managing suppliers’ data and supporting project documentation, this role is pivotal in maintaining seamless business functions and high internal customer satisfaction. #LI-VB1

Key Accountabilities

• General Secretariat: formatting and recording proposals, reports, letters, and various documentation
• Documentation Support for Tenders and QOHSE
• Office Supplies Management: ordering office stationery and hygiene materials
• Maintenance Tickets: entering tickets for maintenance requests
• Supplier Qualification Management: sending emails with forms, checking received forms, and forwarding to the corporate service for supplier inclusion
• Customer Data Management in CRM: entering customer records in the CRM system
• RDA and ODA Management: entering productive RDAs and releasing ODAs from framework contracts, entering non-productive RDAs
• Documentation Preparation for Visas: preparing documents for passport visas and document validation at consulates
• BTM and Travel Management: managing travel arrangements for consultants
• Internal Training Courses Management
• CRM Data Cleaning

Education

High School Diploma/GED in Business Administration or Finance Management

Qualifications

• Previous experience in business support, customer service, or a related field can be an advantage
• Basic computer skills, including CRM systems, data input, and relevant software tools
• Excellent organizational and management skills
• Attention to detail and precision
• Excellent interpersonal and communication skills
• Fluency in Italian and a good level of English

Competencies

• CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
• EARN TRUST - Take everyone's opinion into account and remain open to diversity
• PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
• MANAGE EMOTIONS - Recognize one's and other's emotions and express and regulate reactions
• PIONEER CHANGE - Actively embrace change and benefit from new circumstances
• BUILD NETWORK - Forge trust relationships across departments and outside the organization
• MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources, and constraints
• ADDRESS THE WAY - Have a big picture of different situations and interpret them in a broader perspective
• THINK FORWARD - Capitalize on experiences and translate them into future action plans

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA provides certification, marine classification, product testing, site supervision, vendor inspection, training, and engineering consultancy services across various sectors. Our business model covers the full project development process, from concept to completion, aiming to ensure technical, environmental, safety, and sometimes economic and financial sustainability.

At RINA, we strive to create a work environment where every individual is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to maintaining a workplace free from discrimination or harassment of any kind. We are also compliant with Italian Law n. 68/99.