Commis de Rang / F&B Support Expert - Sheraton Milan Malpensa

Sheraton Milan Malpensa Airport Hotel & Conference Centre; Ferno; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join Sheraton Milan Malpensa Airport Hotel as a Guest Service Support Expert, where you will enhance guest experiences through attentive service. This role involves assisting with food and beverage operations, ensuring a smooth and memorable dining experience for guests. Ideal for team players eager to grow in the hospitality industry.

Competenze

• No prior experience required; previous experience in a food and beverage environment is preferred.
• Ability to lift and carry objects up to 25 pounds alone, and up to 50 pounds with assistance.

Mansioni

• Setting tables and assisting the kitchen.
• Cleaning work areas and replenishing supplies.
• Ensuring food and beverage operations run smoothly.

Conoscenze

Customer Service

Teamwork

Communication

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly. Responsibilities include setting tables, assisting the kitchen, cleaning work areas, and replenishing supplies. The Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

Success in this role requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Support Experts will be on their feet and moving around, managing the menu (reading and visually verifying information), and taking a hands-on approach to work (lifting, carrying, pushing, pulling objects up to 25 pounds alone, and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well is critical to delivering excellent guest experiences and supporting our business goals.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No prior experience required; previous experience in a food and beverage environment is preferred.
• Supervisory Experience: None required.
• License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination based on disability, veteran status, or other protected categories under applicable law.

Joining Sheraton means becoming part of a global community. Since 1937, Sheraton has been a place to gather and connect. Our associates create a sense of belonging in over 400 communities worldwide through engaging experiences and thoughtful service. If you’re a team player eager to deliver meaningful guest experiences, we encourage you to explore a career with Sheraton. Join us in our mission to be ‘The World’s Gathering Place’. When you join Sheraton Hotels & Resorts, part of Marriott International, you join a portfolio of brands where you can do your best work, find your purpose, belong to an incredible global team, and become the best version of yourself.