Online Sales Specialist

ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Our driving force is to accelerate success for our customers, people and planet.

Alfa Laval is looking for an Online Sales Specialist in Monza Site.

Reporting to Head of SEU Cluster Marketing & Iberica Marketing Manager (dotted line with Improvement Business Manager)

Who you are?

We are looking for a person with:

• Capabilities to identify priorities and follow up the opportunities
• Strong attitude to interpersonal relationships
• Business oriented with a customer focus
• Open minded
• strong team orientation facilitating collaboration of cross-functional teams
• Ability to consolidating, analyzing data and manage insights
• Focus on results, making things happen

About the job:

The Online Sales Specialist will leading the local/cluster online sales strategy. Responsible for ensuring commercial success on different channels with a specific focus on the Alfa Laval Customer and Partner portal. You will:

• Coordinate and execute the local/cluster online sales growth strategy, create business plans to maximize functional synergies and leverage opportunities across all channels with the business with sales organization.
• Collaborate across the local and global organization to ensure that priorities and resources are allocated to achieve desired results and ensure organization is regularly updated.
• Work with Sales, Service, Channel managers to identify key business priorities and build them inside the local market plan
• Work with the digital and communication team to ensure product catalog needs are covered
• Orchestrate and facilitate the execution of the identified priorities across the entire SC/Cluster
• Partner with our channels to capitalize on opportunities, develop and implement initiatives that will drive their online growth, on our internal or external channels
• Ensure content localization by setting processes direction and practices to achieve business objectives
• Review customer feedback and generate insights. Identifies, plans and executes areas for improvement to ensure consumers understand and receive the full experience online.
• Monitor and interpret data results to identify process improvement opportunities, propose system modifications and correct actions
• Manage the execution of the corporate Online Sales roadmap by implementing global priorities. Ensure local initiatives are aligned with business and online sales objectives. Present new requirements that would allow to obtain predetermined results, if bound by systems, capabilities, or Bus dependency.
• Coordinate the plan for the migration of Data from the old to the new system
• Development of new online communication channels for new and established customers.

What you know 

• You have a university degree and specific online /digital marketing education.
• 3-5 years’ experience in a Marketing/ Team. Sales Experience will be a plus
• The profile provides knowledge of Microsoft packages, the ability to work with internal software and able to work with CRM software is a must for this profile
• Experience in implementing new processes or improving existing ones

About Us

With the purpose of accelerating success for our customer, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Meet our dedicated people who always go the extra mile

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