SAINT LAURENT Client Advisor

TN Italy; Venezia; In loco; EUR 25.000 - 45.000; Tempo pieno

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Ein etabliertes Unternehmen im Modebereich sucht einen engagierten Client Advisor, der eine unvergessliche Erfahrung für Kunden schafft. In dieser Rolle werden Sie für die Bereitstellung von herausragendem Kundenservice, die Pflege von Kundenbeziehungen und die Unterstützung des Verkaufsteams verantwortlich sein. Wenn Sie eine Leidenschaft für Mode haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen fördert eine Kultur der Vielfalt und Inklusion und bietet Ihnen die Möglichkeit, in einem kreativen und unterstützenden Team zu wachsen.

Competenze

• Erfahrung im Kundenservice, insbesondere in der Mode- und Luxusbranche.
• Starkes Interesse an Mode und persönlichem Stil.

Mansioni

• Bereitstellung eines hervorragenden Kundenservices und Unterstützung des Verkaufsteams.
• Aufbau und Pflege eines starken Kundenportfolios.

Conoscenze

Kundenservice

Modebewusstsein

Kommunikationsfähigkeiten

Multitasking

Teamarbeit

Formazione

Erfahrung im Einzelhandel

Erfahrung in der Luxusgastronomie

Strumenti

Verkaufstools

Technologische Anwendungen

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A Client Advisor actively contributes to store sales and key performance indicators.

They provide a unique, memorable, sophisticated, and lasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Show passion in connecting and reconnecting with clients, focusing on their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive and growing business.
4. Drive performance to surpass individual sales and KPI goals with a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes, demonstrating a passion for fashion culture.
6. Build genuine connections with clients through transparent and authentic communication.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools effectively to optimize business opportunities.
9. Support the front and back-of-house teams, fostering team spirit and achievement.
10. Adhere to all company policies and operational procedures.

PROFILE

• Experience in delivering high-quality service focused on client expectations, such as in fashion & accessory retail, customer service, or luxury hospitality.
• Personal taste and passion for fashion culture; enjoy creating personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-mindedness and alignment with values of audacity and authenticity.
• Strong team spirit to achieve common goals.
• Comfort with tools and applications; quick learner of new technologies.
• Motivated to work in a fast-paced environment, capable of multitasking and prioritizing.
• Proactive, enthusiastic, with a problem-solving attitude.
• Excellent communication skills in English and the local language.
• Embrace change as an opportunity for growth and development.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace. We welcome applications from all qualified candidates as an Equal Opportunity Employer.