It Specialist

TN Italy; Nonantola; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in Nonantola seeks an IT Specialist to manage workstations, provide technical support, and ensure compliance with SLAs. The ideal candidate will have a degree in Computer Engineering, proficiency in Microsoft Office, and strong problem-solving skills. Join a dynamic team focused on continuous improvement of IT services.

Competenze

• Proficiency in Microsoft Office and Windows.
• Experience with software distribution tools and troubleshooting.

Mansioni

• Operational management of workstations and second-level technical support.
• Installation and configuration of operating systems and devices.
• Monitoring SLA compliance for ticket resolution.

Conoscenze

Problem-Solving

Communication

Interpersonal Skills

Formazione

Degree in Computer Engineering

IT Diploma

Strumenti

Microsoft Office

MS SCCM

Descrizione del lavoro

The provided job description contains valuable information but has issues with redundancy, inconsistent formatting, and unnecessary details that could be streamlined for clarity and professionalism. Here's a refined version focusing on clarity, structure, and removing duplicate content:

IT Specialist - Nonantola (MO)

Our CI department is seeking a skilled and motivated IT Specialist to join our team at the Nonantola (MO) site. The successful candidate will be responsible for:

• Operational management of workstations
• Second-level technical support
• End-user assistance
• Ensuring compliance with company SLAs
• Contributing to continuous improvement of IT services

Key Responsibilities

1. Installation and configuration of base operating systems (Windows).
2. Installation and configuration of devices (iOS & Android).
3. Management of workstations and peripherals (printers, scanners, barcode readers).
4. Management and tracking of IT assets using dedicated applications.
5. Troubleshooting and resolving issues related to workstations and peripherals.
6. Handling second-level support tickets.
7. Monitoring and maintaining SLA compliance for ticket resolution.
8. Implementing preventive actions to ensure service continuity and meet minimum service levels.

Qualifications

Education: Degree in Computer Engineering or a related IT diploma.

Experience and Skills: Proficiency in Microsoft Office, Windows, iOS, familiarity with software distribution tools (especially MS SCCM), and solid troubleshooting experience.

Languages: Good command of English (min B2) and fluency in Italian.

Soft Skills: Strong problem-solving, excellent communication and interpersonal skills, team-oriented, results-focused.

Additional Information

If you are confident about this opportunity, don't hesitate to apply. Visit www.bosch.com and www.boschrexroth.com for more information.

Bosch is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or other protected status.

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