Sales Key Holder

American Freight; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a motivated Sales Keyholder to enhance customer experiences and drive sales. In this dynamic role, you'll engage directly with customers, ensuring they are informed about product lines while creating a welcoming shopping atmosphere. You will receive in-store training in appliance and furniture sales, with full commission earnings potential and opportunities for career advancement. The Sales Keyholder will also take on Manager-On-Duty responsibilities in the absence of senior management, making this a pivotal role in our retail environment. If you thrive in a fast-paced setting and have a passion for customer satisfaction, this position is perfect for you.

Competenze

• Sales experience preferred but not necessary; must have a positive attitude.
• Ability to work flexible hours and lift at least 50 lbs.

Mansioni

• Provide excellent customer service and boost store sales.
• Maintain sales floor standards and assist with customer orders.

Conoscenze

Customer Service

Sales Skills

Team Building

Communication Skills

Persuasion Skills

Negotiation Skills

Mathematical Skills

Formazione

High School Diploma or Equivalent

Strumenti

POS System

Descrizione del lavoro

The Sales Keyholder is responsible for providing front-line contact with the customer, while assisting in achieving the store’s planned sales goals. The Sales Keyholder ensures a positive shopping experience for the customer by determining and meeting customer needs. Sales Keyholder will receive in-store training in appliance and furniture sales and will have full commission earnings potential as well as opportunities for career advancement. In the absence of the Store Manager and Operations Manager, the Sales Keyholder will assume Manager-On-Duty responsibilities.

Responsibilities & Duties:

• Follows the company selling process to ensure that customers are aware of our product lines and creating a positive shopping experience.
• Boosts store sales through exceptional customer service, selling, and team-building skills.
• Demonstrates product knowledge of our furniture, mattresses, and appliance lines, competitor’s products, current advertising, and marketing initiatives.
• Achieves individual targets for all miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation.
• Ensures inventory is available for customer orders.
• Rings sales through the POS system.
• Maintains the sales floor standards including floor recovery, housekeeping, and presentation standards in the unit.
• Assists with loading customer vehicles and staging items for delivery; fulfills orders systemically.
• Completes all required training sessions and courses.
• Serves as a key carrier, performs store opening and closing tasks.
• Performs miscellaneous duties as assigned.

Qualifications:

• Educational: High School Diploma or Equivalent preferred.
• Sales experience is preferred, but not necessary.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to excel in a competitive, fast-paced environment.
• Must have a positive attitude and focus on customer satisfaction.
• Ability to lift at least 50 lbs.

Preferred Skills:

• Excellent relationship-building, communication, teamwork, and presentation skills.
• Persuasion, negotiation, and closing skills.
• Basic mathematical skills.
• Strong drive for results.