Localization Project Manager (Pacific time zone, Remote)

Translated Srl; Italia; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in AI-enabled translation services is looking for a Localization Project Manager to oversee translation projects for enterprise clients. This fully remote role requires strong project management skills, excellent communication, and a background in localization. The successful candidate will ensure high-quality deliverables and client satisfaction while managing multiple projects efficiently.

Competenze

• 1-2 years of previous experience in Localization and Project Management.
• Knowledge of the localization process and CAT-tools.
• Excellent communication skills, both written and verbal.

Mansioni

• Manage and oversee the entire service offering for assigned clients.
• Directly manage complex and/or strategic projects during onboarding.
• Serve as the primary PjM point of contact with clients.

Conoscenze

Communication

Organizational skills

Project Management

Localization process knowledge

Problem-solving

Descrizione del lavoro

About Translated:

Translated is a leading company in AI-enabled translation services.

We are on a mission to allow everyone to understand and be understood in their own language.

Our success stems from a unique blend of the world’s #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022).

By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide.

We are looking for a Localization Project Manager

We are seeking a Project Manager for our Enterprise clients who will manage translation projects, work with translators and directly with our top clients in the digital space, covering the San Francisco working hours (8am-5pm PT).

We are offering a contractor role, fully remote from your preferred location.

As Project Manager, you will be responsible for creating and managing projects across all service types and clients, ensuring on-time delivery, quality, and adherence to budget constraints.

You will provide a high level of support to both clients and linguists throughout the project while ensuring the implementation of established processes.

You may collaborate with Senior Project Managers (SPjMs) to guarantee client satisfaction regarding the quality of service and to support Associate Project Managers (APjMs) on production for specific clients or service offerings.

Key responsibilities

1. Manage and oversee the entire service offering for assigned clients, ensuring high-quality deliverables and on-time delivery (OTD).
2. Directly manage complex and/or strategic projects during onboarding, launches, and throughout the collaboration with clients.
3. Serve as the primary PjM point of contact with clients, attending meetings and presenting production data and improvement plans during business reviews.
4. Anticipate client needs and proactively address any issues or concerns to maintain a high level of client satisfaction.
5. This position may include working on holidays and/or weekends, if necessary.
6. A training period at our HQ in Pi Campus, Rome (Italy), can be organized for the successful candidate.

Requirements

• 1-2 years of previous experience in Localization and Project Management. Knowledge of the localization process and CAT-tools.
• Demonstrated history of being a self-driven, motivated, and outcome-oriented professional who actively seeks ownership and accountability.
• Comfortable navigating in an environment with ambiguity and fluidity.
• Excellent communication skills, both written and verbal, delivering information in a concise, fact-based, and informative manner.
• Capable of simplifying complex information.
• Outstanding organizational skills, excelling in prioritization and managing competing demands.
• Enthusiastic about achieving excellence and maintaining a sharp focus on detail.
• Thrives in a highly collaborative work environment, contributing to a culture of teamwork and shared success.

Additional information about our company and culture can be found at: https://translated.com/work-at-translated-onboarding

Diversity Statement

At Translated, we proudly embrace and celebrate each individual's unique qualities, regardless of race, sexual orientation, gender identity, or other differences.

We recognize that diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence.

As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.

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