RESTAURANT MANAGER

The Wilde; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A prestigious member club in Milano is seeking a Restaurant Manager to oversee dining operations and ensure exceptional service standards. The ideal candidate will have a background in hospitality management, strong leadership skills, and a passion for providing a memorable dining experience. This role offers a competitive salary and comprehensive benefits, making it an exciting opportunity for those dedicated to excellence in service.

Servizi

Health insurance

Retirement savings plan

Paid time off

Competenze

• 5+ years in a supervisory or managerial role in high-end restaurant.
• Fluent in Italian and English.
• Strong knowledge of fine dining service standards.

Mansioni

• Manage and supervise restaurant staff for exceptional service.
• Coordinate with kitchen for timely food preparation.
• Monitor financial performance and implement revenue strategies.

Conoscenze

Leadership

Communication

Problem-solving

Attention to detail

Financial management

Formazione

Bachelor’s degree in Hospitality Management

Business Administration

Strumenti

POS systems

Reservation software

Microsoft Office

Descrizione del lavoro

The Restaurant Manager is responsible for ensuring the smooth and efficient operation of the restaurant within the exclusive member club. They oversee all aspects of dining service, including staffing, customer satisfaction, and quality control, to deliver an exceptional dining experience for members and guests.

Main Activities and Responsibilities :

• Manage and supervise and all restaurant staff, including waitstaff and hosts / hostesses, to ensure exceptional service standards and guest satisfaction.
• Coordinate with the kitchen staff to ensure timely and accurate preparation and delivery of food orders, maintaining high standards of quality and presentation.
• Oversee dining room setup and ambiance, including table settings, decor, and lighting, to create a welcoming and elegant atmosphere, based on club standard.
• Help manage inventory, including ordering, receiving, and stock control, to minimize waste and optimize profitability.
• Monitor and manage reservation systems to optimize seating arrangements and accommodate member preferences and special requests.
• Handle guest inquiries, concerns, and feedback promptly and professionally, ensuring a positive resolution and maintaining strong relationships with members.
• Maintain cleanliness and organization of the dining area, including regular inspections and coordination with cleaning supervisor.
• Ensure compliance with health, safety, and sanitation regulations, as well as liquor licensing laws, in coordination with relevant departments.
• Monitor financial performance, analyze sales data, and implement strategies to increase revenue and profitability while controlling costs.
• Plan and execute special events, private dining experiences, and themed nights to enhance the club’s offerings and attract new members.
• Foster a positive and collaborative work environment, promoting teamwork, communication, and professional development among staff.
• Manage other activities relating to or resulting from what is indicated in the previous points.
• Required Education and Experience :
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Proven experience (5+ years) in a supervisory or managerial role in a high-end restaurant or hospitality setting.
• Strong knowledge of fine dining service standards, including wine service, tableside etiquette, and guest relations.
• Familiarity with POS systems, reservation software, and Microsoft Office suite.
• Knowledge of one or more foreign languages (min. fluent in Italian and English).

General Knowledge and Technical Skills :

• Excellent leadership and management skills, with the ability to motivate and develop a diverse team.
• Strong business acumen and financial management skills.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with members, guests, and staff.
• Attention to detail and a commitment to maintaining high standards of quality and service.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.

Personal and Interpersonal Skills :

• Passion for hospitality and dedication to providing an exceptional dining experience.
• Professional demeanor and appearance, with a friendly and approachable attitude.
• Problem-solving skills and the ability to resolve conflicts diplomatically.
• Integrity and discretion when handling sensitive information or situations.
• Adaptability and willingness to embrace change and innovation.

We offer a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. This is an exciting opportunity to join our team at The Wilde Club in the hospitality sector. If you are passionate about delivering exceptional service and contributing to our vibrant atmosphere, we encourage you to apply. We look forward to reviewing your application! Thank you.