Inside Sales Representative Area Centro Italia

Buscojobs; Lombardia; Remoto; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company dedicated to animal health as an Inside Sales Representative. In this dynamic role, you'll support sales through remote interactions, leveraging your veterinary knowledge to promote innovative products. Your ability to build relationships and communicate effectively will drive customer satisfaction and sales success. This position offers the chance to work independently while contributing to a mission that enriches the lives of animals and their owners. If you're passionate about making a difference in the animal health industry, this opportunity is for you!

Competenze

• 2+ years of sales experience, preferably in tele-sales or animal health.
• Strong communication and organizational skills are essential.
• Ability to work independently and achieve sales objectives.

Mansioni

• Generate demand through remote sales activities and customer meetings.
• Analyze territory data and implement sales tactics.
• Manage orders and provide after-sales support.

Conoscenze

Interpersonal Skills

Communication Skills

Sales Experience

Organizational Skills

Learning Agility

Formazione

Degree in Veterinary Medicine

Degree in Biology

Degree in Chemistry

Degree in Pharmacy

Strumenti

Veeva CRM

MS Teams

Zoom

Office 365

Descrizione del lavoro

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet, and our enterprise. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, works with dynamic individuals, and acquires new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today!

Position Description

The role of the Inside Sales Representative is to work in conjunction with the Customer Facing Sales Team and support the product adoption curve of the customers by delivering and demonstrating the value of Elanco products to them. The Inside Sales Representative supports the sales of the assigned geography through annual partnership planning, driven by sales support actions, timely account follow-up, and tool selection to meet specific sales objectives. The candidate must manage all aspects of the commercial relationship: prospecting, promoting products and services, managing customer questions and dissatisfaction, and forwarding issues to the appropriate Elanco team when needed.

The main purpose of the Inside Sales Representative is to generate sales directly or indirectly through remote calls and other virtual channels to customers such as veterinarians, pharmacists, over-the-counter players, etc. The representative is accountable for delivering sales results through the application of our Customer Value Selling (CVS) model, implementing tactics, and meeting KPIs.

Functions, Duties, Tasks

1. Remote Sales Activity

• Call and generate demand with identified accounts and influencers
• Conduct remote customer meetings, implementing marketing programs and customer initiatives
• Utilize Veeva CRM to identify opportunities and increase touchpoints
• Master virtual communication platforms like MS Teams / Zoom, phone, etc.
• Report all activities accurately within CRM, respecting KPIs
• Develop and manage long-term relationships with key customers
• Leverage multi-channel approaches with customized content and offers
• Participate in customer events and internal meetings as needed
• Maintain effective communication within the team and respond to customer needs

Business Development

• Analyze territory data to meet objectives
• Work with the sales team to implement sales tactics and increase product penetration
• Demonstrate Customer Value Selling skills consistently
• Achieve sales objectives and key metrics
• Develop client portfolios aligned with business strategy
• Respond to customer requests and complaints following policies
• Optimize seasonal sales campaigns and product promotions

Order Management

• Take and process orders according to internal procedures
• Follow up on orders and provide after-sales support
• Monitor pricing within internal price lists and implement price changes

Elanco Product Knowledge

• Maintain technical proficiency with Elanco products and portfolio
• Report pharmacovigilance cases per regulations
• Utilize internal resources to provide accurate information to veterinarians
• Ensure compliance with all policies, including ethics, safety, and privacy

Minimum Qualifications

• Degree in Veterinary Medicine or related scientific field (Biology, Chemistry, Pharmacy)
• At least 2 years of sales experience, preferably with tele-sales or in the animal health industry
• Excellent interpersonal and communication skills
• Ability to present information clearly across various platforms
• Strong learning agility, influence, and leadership skills
• Organizational and implementation skills
• Ability to work independently and results-driven
• High personal accountability and work ethics
• Knowledge of Office 365 applications

Other Information

• Ability to work from a home office environment for extended periods
• Limited overnight travel may be required based on business needs
• Elanco is an Equal Opportunity Employer and does not discriminate based on protected characteristics