Technical Account Manager SME and SMB

Experteer Italy; Italia; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a leading company as a Technical Account Manager (TAM) where you will build and maintain relationships with enterprise customers. Your responsibilities will include identifying new business opportunities, delivering impactful presentations, and ensuring customer satisfaction with Qualys' security solutions. This role requires strong IT security knowledge and excellent communication skills. A dynamic and autonomous work environment awaits you, with opportunities to travel and engage directly with clients.

Competenze

• 3-5 years relevant experience in IT security and sales.
• Excellent written and oral communication in English.
• Ability to work autonomously and manage customer relationships.

Mansioni

• Maintain business relationships and identify new opportunities.
• Deliver sales presentations and support customer needs.
• Collaborate with internal teams and provide accurate sales forecasts.

Conoscenze

Presentation Skills

Communication Skills

IT Security Knowledge

Analytical Skills

Formazione

Bachelor's degree

Strumenti

TCP/IP and Networking

Vulnerability Management

Cloud Security

Descrizione del lavoro

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Description

As a Qualys TAM the candidate will hold responsibility for both the technical and sales contact with enterprise selected customer in order to manage business, establishing and growing strong relationships at all levels of business seniority within the customer’s management.

The ideal candidate will work autonomously, identifying and successfully working on customers' needs and plans and interacting with your management on key topics and milestones of the activity.

Responsibilities

• Maintain and develop business and technical relationships at all levels to identify and develop potential new business opportunities within aligned accounts
• Deliver engaging sales presentations that are relevant to the audience
• Demonstrate, prove and align product capabilities to support customer goals
• Respond to customer questions on technical and business-related issues, including RFIs/RFPs
• Actively promoting, managing and supporting POCs
• Provide accurate forecasting on Sales pipeline
• Maintain sales admin records and completing sales reports when necessary
• Carefully monitor the quality of all services Qualys delivers to the customer
• Raise any necessary alert for the customer’s business or technical situation in a timely manner
• Act as the customer champion within Qualys
• Work with Product Management, Marketing and Engineering teams to drive customer requirements
• Travel onsite regularly to meet with customers to be an extension of their security team

Qualifications

The ideal candidate will be self-motivated with important knowledge of IT security and compliance and used to control typical business and sales processes. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports. Organised and analytical, able to find solutions to obstacles through creative and adaptive approaches.

• Bachelor's degree
• 3-5 years relevant experience
• Excellent written and oral English
• Excellent written and oral communication skills
• Proven ability to work autonomously on your assigned disciplines and/or tasks
• This is a sales role so familiarity with customer presentations and negotiations is desired. Keep sales admin up to date and complete sales reports when necessary.
• Experienced at blending technical details with commercial requirements and communicating such matters in a customer-oriented way.
• Able to handle multiple and sometimes conflicting customer priorities.
• Able to travel throughout the sales territory
• Preferred knowledge of key technologies and subjects including; TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Network Security, Web App Security, Endpoint Detection and Response, File integrity Monitoring Patch management, Cloud Security, Containers, DevOps cycle and API scripting (curl, python, …)

Desired Attributes

• Previous experience of Qualys or related/similar solutions
• Cyber Security Qualifications, examples: CompTIA Security, Ethical Hacker, CISSP

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Summary

• Location: Italy
• Type: Full time