Front Office Agent (d/f/m)

TN Italy; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a vibrant team as a Front Office Agent at a leading hotel in Rome. You will provide exceptional service, manage check-in/check-out, and assist guests with their needs. Ideal candidates are flexible, responsible, and possess strong communication skills in English and Italian. Be part of a diverse and inclusive environment where your personality matters.

Servizi

Support in reconciling work and family life

Europe-wide employee app 'LEAPP'

Discounts on accommodation and restaurants

Training and development programmes

Team events

Competenze

• At least 1-year experience as front office agent or reception.
• Very good speaking and writing skills in English and Italian.

Mansioni

• Handling the check-in and check-out operations.
• Providing guests with information about the hotel and city of Roma.
• Ensuring guests feel at home with personal service.

Conoscenze

Flexibility

Teamwork

Responsibility

Communication

Formazione

Bachelor’s degree in Hotel Management

Bachelor’s degree in Tourism studies

Descrizione del lavoro

Social network you want to login/join with:

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events
• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Providing guests with information they may need about the hotel and city of Roma

Your Profile

• BE YOURSELF - Be authentic and yourself
• Bachelor’s degree in Hotel Management or Tourism studies
• Hospitality is in your veins
• At least 1-year experience as front office agent or reception
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

About us

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

Every guest is welcomed by the ‘City Lovers’, employees of the hotels - locals who experience their city full of passion and love and pass this enthusiasm on to their guests - every day.

TheNYX Hotel Rome by Leonardo Hotels offers a unique blend of luxury and vibrant energy in the heart of Rome, perfect for solo travelers, couples, and business guests. With its modern design, vibrant colors, and ideal location near the Spanish Steps and the Vatican, the hotel provides comfortable accommodations and excellent amenities such as a fitness area, outdoor pool, sauna, and meeting rooms. Its lively restaurants and bar and relaxing atmosphere make it the perfect place to experience art, comfort, and fun in Rome.

Join the City Lover team and start your career journey as a Front Office Agent (d/f/m).

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

We look forward to receiving your online application as Front Office Agent (d/f/m).