Front Office Agent - The Westin Palace Milan

JR Italy; Varese; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Front Office Agent to enhance guest experiences at a renowned hotel. This role is pivotal in ensuring smooth check-ins and check-outs while creating memorable moments for guests. The ideal candidate will possess strong customer service skills and a passion for hospitality. Join a dynamic team focused on well-being and sustainability, where your contributions will make a significant impact. If you are enthusiastic, optimistic, and ready to excel in a vibrant environment, this opportunity is perfect for you.

Competenze

• No related work experience required.
• No supervisory experience required.

Mansioni

• Create memorable experiences for guests during their stay.
• Handle guest requests and operational needs efficiently.

Conoscenze

Customer Service

Communication Skills

Problem-Solving

Formazione

High School Diploma or G.E.D.

Descrizione del lavoro

The provided job description contains useful information but needs better formatting and focus on relevant content. Here's a refined version that improves readability and clarity, keeping all essential details:

Front Office Agent - The Westin Palace Milan, Varese

Client: Hosco.com

Location: Varese

Job Category: Other

EU work permit required: Yes

Job Reference: 906225694301958963233712

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. We aim to create memorable and unique experiences. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throughout their stay. They are empowered to move about their space and perform necessary tasks, including processing operational needs, addressing guest requests, completing reports, and sharing local highlights. The Guest Experience Expert makes transactions feel like part of the overall experience.

Success in this role requires creating a safe workplace, following company policies, maintaining confidentiality, protecting assets, upholding quality standards, and presenting a professional appearance and communication. The role involves standing, walking, and performing physical tasks such as moving, lifting, and carrying objects up to 10 pounds.

PREFERRED QUALIFICATIONS

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required
• No license or certification necessary

Marriott International is committed to sustainability and reducing its carbon footprint through its Climate Action Program and Serve 360 initiatives. We are dedicated to being an equal opportunity employer, valuing diverse backgrounds and experiences, and fostering an inclusive environment.

At Westin, we focus on empowering guests to regain control and enhance their well-being during travel. We seek passionate, active, optimistic, and adventurous associates who embrace well-being and strive to be their best. Join us to do your best work, begin your purpose, belong to a global team, and become the best version of yourself.