IT Support Specialist (m/f/d)

TN Italy; Concorezzo; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a leading company in the local IT technical infrastructure sector, where you will manage network operations and server infrastructure. This role offers a collaborative environment, focusing on innovation and ownership of IT processes. You will work closely with a diverse team, ensuring quality and compliance while enjoying flexible working hours and development opportunities.

Servizi

Flexible Working Hours

Home Office Options

33 Days of Vacation

Access to Prevention Courses

Partnerships with Fitness Studios

Competenze

• Solid experience in IT/Network and System Administration.
• Fluent in English, both spoken and written.

Mansioni

• Managing network operations and development.
• Installing and maintaining server infrastructure.
• Providing second-level technical support to the Helpdesk.

Conoscenze

Analytical Skills

Collaboration

Reliability

Self-directed

Formazione

Degree in Computer Science

Equivalent IT Experience

Strumenti

Microsoft Certification

CISCO Certification

Power Apps

Descrizione del lavoro

Local Infrastructure Services has the responsibility for the local IT technical infrastructure, supporting the Schindler IT Services global strategy. This includes Technical Support (Network), Technical Support (Servers), and Helpdesk (User Support).

This is an exciting opportunity to join a completely new, collaborative, and innovative team. In your role, you will have ownership of the following areas:

Network

• Managing network operations and development in line with directions issued by the Schindler Group Network Manager.
• Monitoring network access, traffic, performance, and security.
• Providing second-level technical support to the Helpdesk.
• Reporting to the Schindler Global Network Technology Owner.
• Supporting Cyber Security and Compliance in audit activities.

Servers

• Installing and maintaining server infrastructure, ensuring its correct operation and availability.
• Managing the server room, including installed systems, access control, and documentation.
• Managing backup operations for server data, with support from the Helpdesk as needed.
• Monitoring servers for access, performance, and security issues.
• Providing second-level support to the Helpdesk, supporting the CISO in audit activities.
• Ensuring quality of IT processes and services delivered.

Qualifications and Skills

• Degree in Computer Science, Electronics, or equivalent IT experience.
• Solid experience in IT/Network and System Administration.
• Certifications such as Microsoft, CISCO, or similar are preferred.
• Experience with Power Apps is a plus.
• Self-directed, highly responsible, and reliable team player.
• Good analytical skills and openness to new technologies.
• Ability to build partnerships and collaborate with team members and external stakeholders.
• Ability to manage different stakeholders with varying priorities.
• Fluent in English, both spoken and written.

Benefits

• Work environment: Position in a future-oriented industry with diverse products and attractive, performance-based remuneration.
• Development opportunities: Position-specific training supported by professional and personal development measures.
• Family friendliness: Flexible working hours, home office options, and 33 days of vacation.
• Health: Access to prevention courses, partnerships with fitness studios, and in-house sporting events.
• Diversity: Promotion of a diverse workplace culture.