Quality Manager Shoes & Fashion Accessories

About The Role

To strengthen our Quality at each stage of the finished product, we are looking for a Shoes & Fashion accessories Quality Manager based in Scandicci (FI), close to our Industrial teams (Development & Industrialisation) and manufacturers. In this position, s/he will manage quality of materials and finished product during Pre-production/production and aftersales phases.

HOW WILL YOU MAKE AN IMPACT?

For Shoes and Fashion Accessories (Bijoux, textile accessories etc.), you’ll be in charge of:

Quality Pre-production

• Participation in technical reviews - sdifettamento, risks analysis follow-up in collaboration with industrial department and suppliers
• Finished product tests coordination and Quality tolerances definition for production

Quality in production

• Masters/TDS validation in collaboration with Industrialisation team
• In-line Production processes approval
• First pieces of production approval
• Quality control planning and invoicing
• Production batch release
• Production quality KPIs (calculation, analysis, and report to Brand Management & suppliers)
• Continuous improvement of the quality processes at suppliers/manufacturers

Continuous improvement and Aftersales

• Support to network before sales and After-sales claims
• Network quality KPIs (calculation, analysis, and report to Brand Management & suppliers)
• Quality alerts management
• Support for After-sales projects

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• 10+ years of experience in Shoes Technician roles with a focus on Quality Control/Industrialisation
• Technical knowledge of the main finished product components (leathers, fabrics, metal parts) for Elegant, Casual and Sneakers categories
• Data driven and proactive approach striving for excellence
• Fluent in Italian and good English Level
• Good command of Excel and PowerPoint
• Leadership and Project Management skills
• You are an open-minded and positive person with a rigorous and organized approach
• Availability to travel frequently in Europe (driving license if mandatory)

What We Offer

• Learning & Development Opportunities
• Flexible entry time
• Welfare
• Ticket Restaurant
• Company-promoted Wellbeing activities

We look for curious people, free spirited and determined, who want to be part of the Chloé Family. We search for people with a strong emotional intelligence, generous, humble, and smiley with a natural willingness to help others.

We encourage diversity and inclusion in the workplace, while supporting and inspiring every individual.