Queue Flow Management Assistant (Crotone or Udine)

TN Italy; Udine; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Queue Flow Management Assistant to join their team in Udine or Crotone. This role is crucial for ensuring the smooth operation of asylum procedures, requiring a blend of administrative skills and effective communication in both Italian and English. The successful candidate will be responsible for managing applicant flows, maintaining filing systems, and providing essential support to ensure timely processes. With a fixed-term contract and a competitive salary, this position offers a unique opportunity to contribute to public administration in a multicultural environment.

Competenze

• At least 1 year of professional experience in similar tasks.
• Thorough knowledge of MS Office is essential.

Mansioni

• Developing and maintaining filing systems.
• Monitoring asylum applicants' flow and managing access to interviews.
• Providing general administrative support as needed.

Conoscenze

MS Office

Fluent in Italian

Fluent in English

Administrative Support

Formazione

Secondary education with diploma (EQF 4)

Post-secondary education (EQF 5)

Descrizione del lavoro

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Queue Flow Management Assistant (Crotone or Udine), Udine

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Job Category:

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EU work permit required:

Yes

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Job Reference:

142e34bf84dc

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Adecco Italia s.p.a. is looking for a Queue Flow Management Assistant. The profile will work in Crotone or Udine and will be responsible for tasks under the supervision of the Line manager, including:

• Developing and maintaining updated paper or electronic filing systems;
• Responding to applicants' queries regarding case progress and supporting follow-up on complex asylum procedures;
• Monitoring the asylum applicants' flow, ensuring appointments are respected, and managing access to interview areas;
• Informing experts conducting registrations, interviews, and activities about the presence of invited applicants to start activities on time;
• Monitoring activity progress, facilitating applicants' needs, and ensuring smooth procedural steps;
• Providing general administrative support and assistance as needed;
• Performing any other duties in the service's interest.

Essential qualifications include:

• Secondary education with a diploma (EQF 4 or equivalent) and relevant professional experience;
• At least 1 year of professional experience in similar tasks;
• Thorough knowledge of MS Office;
• Fluent in Italian and English (oral and written).

Advantages include:

• Post-secondary education of at least two years in a related field (EQF 5 or equivalent);
• Experience in international and multicultural environments.

Additional details:

• Fixed-term contract until 31.08.2025 (renewable);
• Gross monthly salary: €2911 (B3);
• Duty stations: Territorial Commission of Crotone or Udine;
• Expected start date: 03/06/2025;
• Category: Public Administration;
• Sector: Public Administration;
• City: Rome (Rome);

Educational requirements include a diploma or academy degree, and language skills in English and Italian at an excellent level. The role involves secretarial and reception skills, and a B driving license. Full-time availability is required.

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Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).