Account Manager Food

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

Roquette is recruiting an ACCOUNT MANAGER reporting to the GBU Food Europe for the Italian & Middle East & Africa market.

POSITION PURPOSE
Customer sales, account and interaction management.
Delivers sales/profit targets and development through prospecting and leveraging on business development opportunities.

KEY ACCOUNTABILITIES

The Account Manager Food will have the following key accountabilities:

• Delivers Sales targets/variable margin for the assigned AREA or segment through prospecting and leveraging on business development opportunities.
• First level interface between customers & Roquette
• Deliver Sales & Variable Margin target for the Area, as defined by BU management
• Detect new customers and identify potential opportunities.
• Lead and coordinate customer interactions.
• Sales funnel/customer portfolio monitoring
• Lead negotiation process from initial offer through contracts/pricing
• Provide information for market intelligence (market data, competitor information, etc…)
• Developing strategic account plans
• Establish attractive value propositions for new customers.
• Convert new opportunities into sales
• Manage the existing customer portfolio with a focus on growth.
• Input into our SI&OP for own customer
• Entrepreneurial self-starter mindset, agile and able to build relationships and manage customers.
• Curious enough to prospect customers and create new business (rapidly changing demands)
• Able to manage a diverse range of customers, products and applications.
• Able to get insights with proactive relationships with the Customer Base

TECHNICAL SKILLS

The main Technical Skills required to Account Manager Feed are:

• Good knowledge of production processes in food industry.
• Understanding of the use of starch derivatives and competitive products (other than starches)

OTHER SKILLS REQUIRED

The other skills required to Account Manager are:

• PROSPECTION
  1.1 Portfolio Balance
  1.2 Customer insights
  1.3 Networking
  1.4 Leads Management
  1.5 Sales Calls technique
  1.6 Digital enablers
• SOLUTION OFFERING
  2.1 Customer, Competition knowledge
  2.2 Technical Product knowledge
  2.3 Customer solution development
  2.4 Pricing strategy
  2.5 Offer
• NEGOTIATION
  3.1 Negotiation preparation
  3.2 Negotiation tactics
  3.3 Discounts & rebates
• ACCOUNT MANAGEMENT
  4.1 Roquette operating model
  4.2 Internal collaboration
  4.3 Customer management
  4.4 Commercial policy
  4.5 Digital enablers

QUALIFICATIONS/REQUIREMENTS:

Education:
Masters/bachelor’s degree in business or/and Engineer (technical formation)

Experience:
Experience in Roquette business and sales.

Language requirements:
Mandatory: Italian & English (Fluent);

Digital requirements:

• Able to use all the main Microsoft tools (Excel/PPT…)
• SAP ERP and Sales Force CRM knowledges

Business Trips (percentage):
50/60%

If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.

Roquette believes Diversity, Equity and Inclusion must be woven into everything we do, from the products we make, through the relationships we build with our partners, and most importantly within the teams we create and how we interact together.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com