Bartender

Rocco Forte Hotels Germany_Career; Manduria; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player in hospitality is seeking a dedicated Bar Staff member to enhance guest experiences. This role involves supporting bar service, engaging with guests, and ensuring a clean and organized environment. The ideal candidate will have a strong background in customer service and teamwork, with opportunities for personal development and career advancement. Enjoy unique perks such as discounted stays and wellness treatments while contributing to a vibrant team atmosphere. If you are passionate about hospitality and eager to make a difference, this position is perfect for you.

Servizi

Discounted hotel stays

50% discount at bars and restaurants

20% discount on wellness treatments

Staff celebrations

Competenze

• 3 years of experience in a similar role, preferably in well-known venues.
• Open to feedback and focused on personal development.

Mansioni

• Support bar service and engage guests according to service standards.
• Maintain cleanliness and manage bar equipment and supplies.

Conoscenze

Team Collaboration

Communication Skills

Customer Service

Technical Skills

Formazione

A.I.B.E.S. Certification

Specialized Courses

Descrizione del lavoro

Main Purpose

The main objective will be to serve our Guests in order to create an exceptional and personalised experience for each one of them.

Reports to: Bar Manager.

Main Duties & Responsibilities

1. Support the team in attending bar service;
2. Engage the Guests following Rocco Forte Hotels service standards and procedures;
3. Create and maintain a personalised relationship with guests to anticipate their needs;
4. Responsible for the cleanliness and tidiness of the Bar;
5. Responsible for the equipment and supplies assigned to perform the service;
6. Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
7. Comply with H&S national rules and company instructions.

We Offer

1. Seasonal contract according to C.C.N.L. Settore Turismo.
2. Learning & development activities and career opportunities.
3. Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
4. Staff celebrations.

Competencies Required

1. Collaboration: Be able and willing to work as a team within the department and with other departments.
2. Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
3. Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
4. Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform tasks with integrity.
5. Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other Requirements

1. English knowledge equivalent to level B1/B2;
2. 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;
3. A.I.B.E.S. certification is preferred;
4. Preferable evidence of self-development through specialized courses, conferences/workshops.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).