Direct-To-Home- Full Time Installation Technician (Berkeley, CA)

TN Italy; Lavagna; In loco; USD 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company dedicated to redefining home experiences through smart technology. As a Direct-to-Home Smart Home Pro, you will provide expert installation and services while ensuring the highest level of customer satisfaction. This role offers unlimited commission potential and the opportunity to work independently or as part of a team. With a focus on creating smarter, safer, and more sustainable homes, you will have the chance to make a significant impact in the lives of customers. If you are passionate about technology and customer service, this position is perfect for you.

Competenze

• Exceptional customer service skills are essential.
• Sales or field services experience is beneficial.

Mansioni

• Install and troubleshoot smart home technology in customer homes.
• Manage inventory and provide detailed system instructions to customers.

Conoscenze

Customer Service Skills

Sales Experience

Field Services Experience

Descrizione del lavoro

Social network you want to login/join with:

Direct-To-Home Full Time Installation Technician (Berkeley, CA), Cavi

col-narrow-left

Client:

NRG

Location:

Berkeley, CA

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

15e41d72441b

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

col-wide

Job Description:

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

What you’ll do :

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your income by providing opportunities for customers to purchase additional products and services.
• Leverage services and installation appointments into leads and revenue.

What we’re looking for :

• Exceptional customer service skills.
• Sales and/or field services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required.)
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch, and stand for long periods.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Salary may be adjusted based on experience or skills.

EEO is the Law Poster (available at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf).

Official description on file with Talent.