Villa Rentals Manager

Buscojobs; Umbria; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Villa Portfolio & Rentals Manager to join their dynamic team. This role offers the opportunity to work remotely while managing a diverse portfolio of luxury villas. You will be responsible for researching new properties, coordinating with villa owners, and enhancing guest experiences. With a focus on detail and strong communication skills, you will play a crucial role in ensuring high service standards and seamless stays for clients. If you're passionate about luxury travel and real estate, this is your chance to make a significant impact in a thriving company.

Competenze

• 2+ years in short-term real estate or luxury travel industry.
• Strong communication and detail-oriented skills required.

Mansioni

• Research new properties and manage villa rental inquiries.
• Collaborate with teams to update villa details and maintain database.

Conoscenze

Detail-oriented

Communication Skills

Logistics Management

Professional English

Strumenti

TourWriter

TravelKey

AXUS

Descrizione del lavoro

Villa Portfolio & Rentals Manager (Italy team)

Start Date : ASAP

Employer : N2S Italia Ltd

Type of Contract : Full-Time

Base Salary per Annum : to be discussed, depending on experience

Bonus : up to 20% of the Gross Salary

Annual Leave Entitlement : 3 months

Working place : working from home / remote

Working days : Monday to Friday. In high season (June to September), occasional weekend assistance may be required for urgent matters.

TASKS :

1. Product : Constant research of new private properties and villas to be added to our N2S Villas portfolio. Understanding and developing the N2S vision, taste, and philosophy in property selection. Conduct site visits for quality checks and liaise with villa owners and/or managers. Design and research tailored experiences around each villa and its destination.
2. Admin : Collaborate with the Admin & Product team to update villa details regularly. Review images, rates, and inclusions annually. Coordinate with IT to upload new villas online. Ensure all crucial details are available for quotations and bookings. Maintain and improve database. Upload all villa bookings into company software (TourWriter, TravelKey & AXUS).
3. Sales / Customer Care : Manage villa rental inquiries from travel agents, suggest suitable properties, and gather pre-arrival information for clients. Create detailed itineraries including experiences, transportation, and additional services. Liaise with villa managers/owners to facilitate check-ins and ensure a seamless stay. Follow up on requests, ensure high service standards, and maintain constant communication with clients. Enhance guest experience with personalized touches.
4. Others : Support the CEO, COO, and CFO with daily tasks as needed.

REQUIRED :

• Minimum 2 years experience in short-term real estate or luxury travel industry
• Professional English speaking and writing skills
• Extremely detail-oriented, able to work under pressure, especially during high season
• Good ground logistics management, proactive, with good taste
• Strong communication skills
• Location:
London (full-time employment), Italy or New York (full-time freelancer due to current law)