e-Commerce Specialist

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Grivel, founded in 1818 at the foot of Mont Blanc, is a world leader in manufacturing technical mountain and climbing equipment. Rooted in a rich heritage and driven by innovation, Grivel is headquartered in the Aosta Valley with a strong global presence and representation. The company has ambitious growth plans and is expanding its organization.

Role Description

Grivel is seeking an experienced and skilled E-Commerce Specialist to join our team and develop the company’s B2C channel, reporting directly to the Marketing & Digital Director.

Responsibilities

1. Daily management of on-site activities, with a primary focus on catalog management. Other key activities are related to PLP creation, product sorting, filters, navigation menu, and internal search;
2. Ensure alignment of on-site activities with brand objectives and the editorial calendar, constantly optimizing collections and product categories to enhance the shopping experience;
3. Ensure alignment with the agencies involved in E-com support and strategy;
4. Curate Visual Merchandising activities for Grivel.com, taking into account delivery, seasonal trends, collections performances, and inventory levels;
5. Partner with the sales team to ensure that the right products and initiatives are correctly promoted;
6. Coordinate the main promotional initiatives;
7. Monitor sales performance and other key digital metrics and respond accordingly on a daily basis to optimize product placement and boost conversion, leveraging emerging trends in the industry;
8. Prepare presentations on a periodic basis and provide valuable insights to decision-makers;
9. Be up-to-date with industry trends and competitor activities within the e-commerce landscape.

Skills & Qualifications

1. At least 3 years of experience in a similar role, preferably within a Sport/Fashion Company;
2. Bachelor’s degree in business, marketing, computer science or another relevant field;
3. Understanding of website platform technologies and main e-commerce tools (e.g. Klaviyo, Gorgias);
4. Proficient knowledge of Shopify and (knowledge of Netsuite is a plus);
5. Good knowledge of Microsoft Office, especially Excel and PowerPoint;
6. Familiarity with Google Analytics;
7. Experience with A/B testing and data-driven decision-making;
8. Excellent communication and presentation skills;
9. Passionate about the Sport industry and able to be up-to-date with market trends and competitor strategies within the eCommerce landscape;
10. Strong organizational skills with the ability to handle multiple projects and attention to detail;
11. Curiosity, excellent listening skills, assertiveness, creativity, independence;
12. Fluent in English and Italian.

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