E-commerce Manager

trtwo; Italia; On-site; EUR 40,000 - 52,000; Full time

Job summary

trtwo, a premium Italian fashion house, is seeking an E-commerce Manager to lead its direct-to-consumer digital strategy. You will manage the online store, drive conversion optimisation and coordinate with marketing, logistics and customer care teams.

This role is pivotal in the digital transformation journey, blending Italian craftsmanship with modern retail technology. Fluency in Italian and English is required, and Shopify experience is preferred.

Qualifications

• 3+ years experience managing e-commerce operations (Shopify preferred).
• Strong analytical skills with Google Analytics, Hotjar and A/B testing tools.
• Experience managing digital marketing budgets (Google Ads, Meta Ads).
• Understanding of fashion/luxury consumer behaviour.
• Fluent Italian and English.

Responsibilities

• Manage the Shopify Plus e-commerce platform end-to-end
• Define and execute conversion rate optimisation (CRO) strategies
• Coordinate product launches, seasonal campaigns and sale events online
• Analyse customer behaviour data and translate insights into action
• Manage relationships with digital marketing agencies for paid acquisition
• Oversee customer experience from browsing to post-purchase

Skills

E-commerce management

Shopify

Analytics tools

Marketing budgets

Italian/English

Job description

E-commerce Manager

Career path toward Head of Digital or Digital Director

Salary Range: 40,000 - 52,000 EUR/year + performance bonus

A premium Italian fashion house is looking for an E-commerce Manager to lead their direct-to-consumer digital strategy. You will manage the online store, drive conversion optimisation and coordinate with marketing, logistics and customer care teams.

This is a key role in the company's digital transformation journey, blending Italian craftsmanship with modern retail technology.

Responsibilities

• Manage the Shopify Plus e-commerce platform end-to-end
• Define and execute conversion rate optimisation (CRO) strategies
• Coordinate product launches, seasonal campaigns and sale events online
• Analyse customer behaviour data and translate insights into action
• Manage relationships with digital marketing agencies for paid acquisition
• Oversee customer experience from browsing to post-purchase

Must‑have Requirements

• 3+ years experience managing e-commerce operations (Shopify preferred)
• Strong analytical skills with Google Analytics, Hotjar and A/B testing tools
• Experience managing digital marketing budgets (Google Ads, Meta Ads)
• Understanding of fashion/luxury consumer behaviour
• Fluent Italian and English

Nice‑to‑have Requirements

• Experience with Klaviyo or similar email marketing automation
• Knowledge of SEO for e-commerce
• Experience with international markets and multi-currency setups
• Understanding of fashion supply chain and drop management

Personal Requirements

• Creative thinker with strong commercial instinct
• Passion for fashion and Italian craftsmanship
• Excellent organisational skills managing multiple campaigns simultaneously

Interested in this position?

Submit your application for this position