E-commerce Analyst Intership

Luxottica; Milano; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking an E-commerce Assistant to join their dynamic team. In this role, you will gain valuable experience in managing global-scale websites and support e-commerce managers in daily operations. You will analyze key performance indicators, manage website content, and collaborate with various teams to enhance user experience. This exciting opportunity offers a chance to work in a fast-paced environment while contributing to the growth of a leading brand in the eyewear industry. If you are passionate about e-commerce and eager to learn, this role is perfect for you.

Servizi

Access to learning platform

Employee discounts on eyewear

Work-life balance initiatives

Competenze

• Passion for e-commerce and digital environments.
• Strong analytical and communication skills required.

Mansioni

• Support e-commerce managers in analyzing KPIs and reporting.
• Oversee website management and ensure quality user experience.

Conoscenze

Analytical abilities

Communication skills

Critical thinking

E-commerce knowledge

Self-starter approach

Formazione

Bachelor's degree

Strumenti

Excel

PowerPoint

Word

Google Analytics

Google AdWords

Descrizione del lavoro

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

YOUR ROLE

The E-commerce Assistant aims at gaining experience in the management and procedures of global-scale websites and at supporting the team of e-commerce managers on the daily activities related to the e-commerce processes and operations.

Supporting the e-commerce managers, they will primarily oversee the daily execution of all business activities (calendar management, merchandising, processes), running sales analysis to identify opportunities and support the growth of the websites.

MAIN RESPONSIBILITIES:

• Supports the e-comm managers on the analysis of business/website KPIs (traffic, UVs, CR, CTR, AOV, AUR, Revenues, Orders, user funnel…), periodic price analysis and benchmarking;
• Supports the team on the weekly reporting process to top management and to finance team;
• Leverages internal and external data sources to identify gaps/business opportunities and monitor the e-commerce metrics in order to transform business data into insightful actions;
• Supports the management and control of the website pages, website tools/features and newsletters assuring a perfect “quality check” of the website and of the user experience;
• Bug and issues finding and reporting in order to assure the best user journey on site;
• Partners with the Operations, UX, CRO, CRM and Product teams to support on the activities related to testing and day by day execution;
• Oversees tasks and projects implementation, takes part in testing sessions and reporting issues to IT team;

MAIN REQUIREMENTS:

• Passion for e-commerce and the digital world;
• Hard working, humble and eager to learn from the different teams with a hands-on approach on the different activities assigned to them;
• Have an inner propensity to answer “why?” questions, excellent analytical abilities, as well as superior written and verbal communication skills;
• “Self-starter approach”, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic and international environment;
• Critical thinking and analysis skills, working with big data from multiple sources;
• Ability to organize and manage own workload;
• Solid experience with Excel, Power Point, Word;
• Online digital tools (Google AdWords, Google Search Console…) are considered a plus;
• Adobe Analytics/Google Analytics knowledge is considered a plus;
• Demonstrated ability to work with global technology and business teams;
• Knowledge of the digital ecosystem and how e-commerce, web, mobile, social, search and channels work together to optimize behavior and acquisition;
• Passion, interest and knowledge of luxury brands and of the luxury arena is considered a plus.

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique; have a glimpse of some of the benefits you will enjoy as a successful candidate:

• Access to our cutting-edge learning platform, Leonardo, and personalized development programs to help you grow professionally and personally.
• Access special offers for employees on a vast range of eyewear, eye care products, and fashion apparel, so you can enjoy our world-class brands firsthand.
• Enjoy our “Disconnect Program” a holistic approach to work-life balance, including initiatives for mental health, yoga, jogging sessions in Sempione Park, and more, designed to help you recharge and stay healthy.

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.