Dual Site Store Manager - Calvin Klein e Tommy Hilfiger

PVH; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

PVH is seeking an experienced Manager for its stores in Milan to uphold exceptional customer experience standards while fostering teamwork and driving sales. The ideal candidate must possess at least 5 years of relevant experience, impeccable business acumen, and fluency in English and Italian. This position offers a comprehensive benefits package and a flexible working model that encourages work-life balance.

Servizi

Health & Wellbeing programs

Flexible working model

Training programs for professional development

Employee discounts

Competenze

• At least 5 years experience in a similar role within a structured environment.
• Fluent in English and Italian, both written and spoken.
• Highly developed business acumen with good communication skills.

Mansioni

• Exemplify and enforce exceptional Customer Experience (CX) standards in the store.
• Manage performance evaluations and lead recruitment processes.
• Analyze business performance using data to identify actions to improve Sales and KPIs.

Conoscenze

Digital Marketing

Google Analytics

SEO

E-Commerce

Descrizione del lavoro

Be part of an iconic story.

PVH is the growth platform forCalvin KleinandTOMMY HILFIGER. Through driving brand strength and relevance we are connecting our global iconic brands closer to where the consumer is going than ever before today and with future generations. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.

The Team

The Team inside the 2 stores (CK & TH) collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the stores reputation achieve sales targets and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the teams success ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.

The Position

Exemplify and enforce exceptional Customer Experience (CX) standards in the store.

Identify and address CX issues through feedback training and coaching for sales staff.

Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis.

Stay informed about current trends and understand customer profiles through media and local community engagement.

Develop and oversee professional growth of store personnel defining training needs with Deputies.

Manage performance evaluations propose development plans and lead recruitment processes.

Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements.

Oversee workforce planning handled by Deputies.

Coordinate store priorities through regular mechanisms considering retail calendar and project timelines.

Analyze business performance using data from Business Analyst identify actions to improve Sales and Key Performance Indicators (KPIs).

The Ideal Candidate

At least 5 years experience in similar role within structured environment

Highly developed business acumen

Good communication and collaboration skills and abilities

Highly detail oriented and organized in work

Ability to work under pressure and meet deadlines

Fluent in English and Italian both written and spoken

At PVH we recognize that our people are our greatest asset. Thats why we prioritize the health happiness and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty commitment and a sense of belonging and were proud of it.

Balance Work Smart our flexible working model is all about trust connection collaboration and community. Youll get the freedom to choose the hybrid setup and working hours that benefit you.

Health & Wellbeing wellbeing programs premium subscription to headspace volunteering programs.

Develop PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.

Be at the forefront stay closely connected to our brands Calvin Klein and Tommy Hilfiger and be part of market launches and receive employee discounts!

Be part of it.

PVH Europe and ourbrandsTOMMY HILFIGER and CALVIN KLEIN are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity qualified applicants will be considered without regard to age ethnicity ability gender gender expression gender identity nationality race religion or sexual orientation.

Required Experience :

Manager

Key Skills

Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1