Dual Site Store Manager - Calvin Klein e Tommy Hilfiger

PVH Corp.; Arese; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading fashion retail company in Italy is seeking a Dual Site Store Manager for Calvin Klein and Tommy Hilfiger stores. The role involves ensuring exceptional customer experiences, managing staff performance, and analyzing business performance. The ideal candidate has at least 5 years of experience in a similar role and is fluent in both English and Italian. This position offers a comprehensive benefits package and a flexible working model.

Servizi

Flexible working model

Health and wellbeing programs

Employee discounts

Competenze

• At least 5 years’ experience in a similar role within a structured environment.
• Fluent in English and Italian both written and spoken.

Mansioni

• Exemplify and enforce exceptional Customer Experience standards in the store.
• Identify and address Customer Experience issues through feedback and training.
• Foster collaborative relationships with neighboring businesses.
• Analyze business performance using data and identify actions for improvement.
• Manage performance evaluations and propose development plans.

Conoscenze

Business acumen

Good communication

Collaboration skills

Detail-oriented

Ability to work under pressure

Descrizione del lavoro

Design Your Future at PVH

Dual Site Store Manager - Calvin Klein e Tommy Hilfiger

Be part of an iconic story.

PVH is the growth platform forCalvin KleinandTOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

The Team inside the 2 stores (CK & TH) collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.

The Position

Exemplify and enforce exceptional Customer Experience (CX) standards in the store.

Identify and address CX issues through feedback, training, and coaching for sales staff.

Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis.

Stay informed about current trends and understand customer profiles through media and local community engagement.

Develop and oversee professional growth of store personnel, defining training needs with Deputies.

Manage performance evaluations, propose development plans, and lead recruitment processes.

Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements.

Oversee workforce planning handled by Deputies.

Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines.

Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs).

The Ideal Candidate

At least 5 years’ experience in similar role within structured environment

Highly developed business acumen

Good communication and collaboration skills and abilities

Highly detail oriented and organized in work

Ability to work under pressure and meet deadlines

Fluent in English and Italian both written and spoken

Be valued.

At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.

Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You’ll get the freedom to choose the hybrid setup and working hours that benefit you.

Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs.

Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.

Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!

Be part of it.

PVH Europe and ourbrands,TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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